Building Digital Trust: Securing Australia’s Digital Future
Webinar overview
In today’s fast-moving digital landscape, trust is no longer optional—it’s the foundation of modern government service delivery. As citizen expectations grow and technologies such as AI, cloud platforms and connected infrastructure become more pervasive, public sector agencies must embed resilience, transparency and security into every digital interaction.
This five-part national webinar series explores how government leaders can build enduring digital trust by aligning with national priorities, including the Australian Cyber Security Strategy, the Modern Defensible Architecture from ASD and Zero Trust principles. It will examine the vital role of digital trust in protecting critical infrastructure, maintaining data sovereignty and enabling secure digital transformation.
Through practical insights, emerging frameworks and real-world case studies, this series offers ICT leaders, cybersecurity professionals and transformation executives a roadmap to reduce risk, improve transparency, and elevate trust as a strategic enabler of resilience, citizen safety and innovation.
Why Attend?
Gain strategic insight into national cyber priorities
Understand how Australia’s evolving Cyber Security Strategy, Zero Trust principles and key legislation are shaping expectations for secure, resilient digital service delivery.
Access practical frameworks and real-world examples
Learn from government agencies leading the way in building citizen trust, managing cyber risk and embedding operational resilience—through proven approaches, tools and local case studies.
Connect digital trust with transformation outcomes
Discover how embedding digital trust can improve citizen satisfaction, reduce risk, and unlock long-term value across AI, cybersecurity, procurement and whole-of-government programs.
Upcoming Webinars
Serious about staying ahead? Then make sure you’re registered for every session.
AI is reshaping public sector operations—but trust, privacy and transparency remain paramount. With the government exploring responsible AI frameworks, agencies must be clear on how they manage sensitive data, ensure transparency in decision-making, and uphold public trust.
This session will explore:
- Best practices for responsible AI use in public sector environments
- Balancing innovation, automation and ethical oversight
- Strategies for securing sensitive data and intellectual property
- Insights from agencies delivering AI innovation with transparency and care
Ideal for ICT leaders, transformation managers and compliance teams, this session will help agencies integrate AI while embedding trust, alignment to government guardrails, and future-focused accountability.
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Digital trust is central to achieving citizen satisfaction, equitable access, and resilient government services. But many departments are still challenged by legacy systems, fragmented data and growing public expectations for transparency and control.
This session will examine:
- The strategic role of digital trust in whole-of-government resilience
- How changes in technology and citizen behaviour are reshaping expectations
- Frameworks to embed trust across transformation programs
- Agency case studies that demonstrate trust-first digital delivery
Targeted at ICT strategists, digital program leaders and service designers, this session offers practical steps to integrate trust into all aspects of delivery and reform.
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With ransomware attacks now a national resilience issue, government must move beyond perimeter defence to embed trust deep into systems, people and processes. This session draws on Zero Trust principles, ASD’s Modern Defensible Architecture and the Essential Eight to guide operational uplift.
We’ll explore:
- The current ransomware threat landscape and response imperatives
- Building recovery-ready operations to reduce downtime and preserve trust
- Embedding Zero Trust pillars into systems and workforce behaviours
- Aligning with IRAP standards and information security control frameworks
Designed for technology leaders, operations managers and cyber teams, this session provides the tools to bolster frontline resilience and ensure service continuity even under attack.
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Complex digital supply chains underpin modern government—but third-party risk is now a key cyber threat vector. With SOCI legislation, data sovereignty rules and Zero Trust expectations tightening, this session will explore how to secure trust at every tier of your supplier ecosystem.
Key topics include:
- The importance of supply chain trust in national infrastructure resilience
- Security and compliance in third-party risk management (SOCI, IRAP)
- Using the Unity of Trust model to govern data, access and accountability
- Examples of agencies improving transparency and control in procurement
Designed for ICT strategists, procurement leaders, and compliance professionals, this session offers actionable guidance for building defensible and trusted ecosystems.
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As governments increase cybersecurity investment, measuring return on that investment becomes critical. This session will explore how agencies can quantify trust and risk, align spend with public outcomes, and build a strong case for executive support and accountability.
This session will cover:
- Framing cyber investment as a driver of service excellence and trust
- Measuring trust impacts and aligning with performance metrics
- Building business cases that speak to executive and oversight stakeholders
- Aligning cyber strategies to organisational goals and citizen priorities
Designed for executive cyber leaders, strategists and governance professionals, this final session in the series will equip attendees to prove the value of digital trust as a driver of secure, sustainable transformation.
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