This event is now complete
Tue 18 Mar 2025
View event detailsRegistration and Arrival Tea & Coffee
8:00 AM - 9:00 AM (60 mins)
Welcome from Public Sector Network
9:00 AM - 9:10 AM (10 mins)

Welcome from the Chair
9:10 AM - 9:20 AM (10 mins)

Welcome Address: The State of Tennessee: Challenges, Opportunities, and What's Next
9:20 AM - 9:40 AM (20 mins)

Tennessee's Chief Information Officer speaks to the 5 key focus areas of the state for technology and innovation, covering cloud, modernization, cybersecurity, digital government, and automation. How does the next phase of the State of Tennessee’s technology strategic vision look and what is the impact on it’s employees?
- What is currently setting Tennessee ahead of the crowd when it comes to innovation and transformation? How is Tennessee meeting the needs of citizens and meeting them where they are, while balancing the need for modernization?
- Hear about the All-of-State approach to Cybersecurity and how the State is working to elevate the Cyber capabilities across all of Tennessee, identifying key risk areas and areas for shared growth.
How AI Can Take Away some of the Guesswork and Strengthen our Ability to Service Citizens Efficiently
9:40 AM - 10:00 AM (20 mins)

The Juggling Act: How to Balance Digital Trust, Enhanced Data-led Decision Making, Digital Transformation, and Service Delivery
10:00 AM - 10:30 AM (30 mins)
- Managing the competing priorities of modernization of internal and external services, and ensuring those services are accessible and manageable for employees and citizens.
- How can government keep up with the rate of digital transformation change happening, and how does centering data and metrics enable this?
- Dig into opportunities that flourish with internal digital transformation that can lead to enhanced service delivery
-To what extent does digital trust help and hinder the progress governments can make when modernizing or exploring digital transformation opportunities?




Responsible Government Use and Oversight of AI
10:30 AM - 11:00 AM (30 mins)
AI is rapidly progressing and as a result, reshaping government services by offering new ways to improve citizen engagement and operational efficiency. But with this opportunity comes critical questions about oversight, ethical deployment, and the long-term impact on policy and governance. States are forming task forces and working groups to navigate these challenges, but a clear, strategic approach is still needed.
This session will help you explore how agencies can responsibly adopt AI while addressing budget cycles, legal, ethical, and security concerns. You’ll gain insights into how to balance innovation with regulation, ensuring AI serves both government efficiency and public trust.
- Examine how agencies are using AI to enhance citizen services while managing risk
- Learn how states like Tennessee have taken a methodical, multi-stakeholder approach to AI policy
- Discuss emerging consumer AI rights and how legislation is evolving to address them
- Hear how cities’ agility in AI policy can enable innovation and more responsive governance




Morning Coffee Break
11:00 AM - 11:20 AM (20 mins)
Tennessee's Smart City: Growing a City at the Speed of Innovation
11:20 AM - 11:40 AM (20 mins)

- Learning how Chattanooga has embedded innovation into the city.
- How to enable your leadership to have the information needed to make great vendor decisions
- What makes the City of Chattanooga unique in how it sets deliverables?
- What is the difference between outcomes, and the discussion of outcomes
- What are the biggest challenges in rolling out such advanced AI and Machine learning?
Addressing Digital Access and Enabling Positive Community Outcomes in Tennessee
11:40 AM - 12:10 PM (30 mins)
Tennessee has around 7 million citizens, who are located across the state, with a extreme range across the population when it comes to digital access and knowledge.
- Hearing from State leaders about initiatives across service areas meeting citizens where they are and enriching Tennessee
- What is needed to enable Tennessee State Government to deliver innovative projects at community level.
- Increasing both the benefits and outcomes of these programs by leveraging data and analytics.
-Amplifying partnerships that serve government and citizens and workforce



Eliminating Vulnerabilities: Legacy Applications and the Modernization of Tennessee’s services
12:10 PM - 12:40 PM (30 mins)
- Leveraging the power of AI and machine learning for better citizen outcomes
- Identifying challenges posed by legacy applications in today's cybersecurity landscape
- Facilitating best practice across government when managing cyber security threats and ensuring widespread understanding of driving factors into state cyber attacks
- How to balance system modernization while managing and securing legacy systems
- Developing strategies for tackling technical debt, security controls, zero-day attacks and fortification



Networking Lunch Break
12:40 PM - 2:00 PM (80 mins)
Interactive Roundtables
2:00 PM - 3:10 PM (70 mins)
Roundtable 1: Technology Solutions to Navigate the Data Driven Landscape, Facilitated by: Simon Woodford, Sales Director US Public Sector, OpenText.
Roundtable 2: Ask Me Anything about AI Security Analytics, Facilitated by: Peter Scheffler, Sr. DevSecOps Architect, F5
Roundtable 3: Bypassing MFA: The Dark Side Stole Your Cookies, Facilitated by: Shana Holt, Sr. Sales Engineer, Public Sector (SLED) Proofpoint.
Roundtable 4: AI Greenlight: How to quickly balance innovation and existing investments to accelerate government efficiency using AI and measure that impact, Facilitated by: Stacy Hapgood, Partner & Lead Client Partner, Tennessee, IBM.
Roundtable 5: Key Considerations for building Generative AI Applications in the Public Sector , Facilitated by: Sanjeev Pulapaka, Principal Solutions Architect, AWS
Roundtable 6: Cloud Enablement: A conversation spanning procurement, migrations, cost management, and talent challenges in the Public Sector Facilitated by: Kevin Berry, Business Development Manager, TEKsystems.
Roundtable 7: AI and Automation in Cybersecurity: A Game-Changer for Customers & Service Providers, Facilitated by: Jeff Sparks, Account Executive Public Sector for TN, KY and WV, Armis.
Roundtable 8: Modernize your AD and get lifecycle defense, Facilitated by: Alexandra Weaver, Senior Solutions Architect, Semperis
Driving Innovation & Operational Efficiency in Tennessee State Government
3:10 PM - 3:50 PM (40 mins)
- Learn why being “customer focused” and measuring programmatic “evidence” is a priority for state leadership, and why it should be part of your everyday work.
- How does Tennessee’s leaders prioritize operational efficiency and data-driven decision making, and why this is a good thing for its workforce and for its people?
- Differentiating between the Office of Customer Focused Government and Office of Evidence and Impact - how these offices are using data and metrics to tell the story of Tennessee and enable government to deliver more and provide more impact.





Closing remarks
3:50 PM - 4:00 PM (10 mins)
Networking Reception and Drinks.
4:00 PM - 5:00 PM (60 mins)