Government Innovation Showcase Western Australia
For government, by government
Event steering committee
Natalia Kacperek
Chief Data Officer, Office of the Digital Government, Department of the Premier and Cabinet WA
Helge Janicke
Professor of Cyber Security at Edith Cowan University, CEO and Research Director Cyber Security, Cyber Security Cooperative Research Centre
Natalia Kacperek
Chief Data Officer, Office of the Digital Government, Department of the Premier and Cabinet WA
Helge Janicke
Professor of Cyber Security at Edith Cowan University, CEO and Research Director Cyber Security, Cyber Security Cooperative Research Centre
Jonas Petersen
Chief Digital Officer, Department of the Premier and Cabinet, WA
Isabeau Korpel
Executive Director People & Culture, Department of Transport WA
Event overview
Public Sector Network is proud to announce Government Innovation Showcase WA 2025 as part of Government Innovation Week. From 20 – 22 August 2025, we’ll bring together government executives for a week of conferences, networking events, and masterclasses aimed at creating better, fairer, and more accessible public services. We’ll share successes and lessons learned and explore new opportunities to drive innovation forward.
The next chapter of the Western Australian Digital Strategy is set to launch in late 2025, promising a bold vision for the state’s digital transformation. Focusing on priorities like digital identity, inclusion, accessibility, and connectivity for regional and rural communities, it’s set to lay the foundation for a stronger, more connected future.
At the Government Innovation Showcase, you’ll get an inside look at the projects driving change across WA. From enhancing service delivery to leveraging emerging technologies like AI, data analytics, and smart systems, this is your chance to see what’s shaping the digital landscape—and how you can be part of it.
But digital or technological growth isn’t just about new tools. It’s about fostering a culture of innovation, prioritising accessibility, and addressing challenges like equity, privacy, and security. For leaders, it means building partnerships across government, private, and not-for-profit sectors and ensuring your teams have the skills to adapt and thrive in this new era.
This year’s showcase will focus on the key pillars – Digital Services and Customer Experience, and Data, Analytics, and AI
Be part of the conversation shaping the next phase of WA’s digital journey. Join senior leaders from across the public sector to explore new strategies, build partnerships, and help create a thriving digital economy.
The future of governance is here—are you ready to lead it?
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Who will be there?
Share your case studies and collaborate with peers to ethically guide AI, integrate citizen feedback into policy, and lead cross-agency efforts for streamlined, inclusive government services.
- Guide ethical AI implementation within government for increased transparency and accountability.Integrate citizen feedback effectively into policy-making through digital platforms.
- Lead cross-agency collaborations to boost public service delivery efficiency.
- Promote resilient digital infrastructure that supports continuous innovation in public services.
- Adopt data analytics for smarter procurement decisions and cost-efficient government operations.
- Strategically bridge the digital divide to ensure equitable access to government services.
Discover best practices for implementing predictive analytics, ensuring data security, and the leading AI projects that drive efficiency and optimise service delivery.
- Identify when and where to deploy AI: exploring potential areas where AI practices can drive both operational efficiencies and innovations.
- Achieve ROI on AI investments: explore how to scale secure AI deployment and generative AI tools into everyday activity
- Navigate privacy, regulation & ethics to maintain public trust and adopt responsible and ethical AI practices
- Drive responsible, transparent and explainable AI workflows, today and for the future
- Accelerate trusted data delivery, continuous monitoring and improvements to harness the full capability of your data and drive AI accuracy and impact
- Advance the development and adoption of AI to maximise efficiencies in service delivery and CX
Explore ways to improve digital service accessibility, enhance user-centered design, and engage citizens through inclusive and interactive platforms.
- Improve digital customer service platforms for a seamless user experience.
- Utilise mobile government services to reach underserved communities.
- Measure customer satisfaction and use feedback to drive service improvements.
- Promote digital inclusivity and accessibility in government services.
- Integrate user-centric design into public service platforms.
- Enhance citizen engagement through interactive and transparent digital solutions.
Define your strategy for modernisation to achieve agility, resilience and innovation.
- Modernise legacy ICT infrastructure to support innovation agility and meet the needs of continued digital advancement
- Deliver scaled technology change transformation and unlock ICT as an enabler of change
- Build a flexible and adaptive ICT infrastructure to sustain agility and innovation
- Implement resilient network, cloud computing, and data centre strategies to strengthen government operations, ensuring scalability and reliability
- Unlock the potential of hybrid IT and Cloud and navigate complexities of its roll-out to drive further efficiencies and enhanced service capabilities
- Create the foundation to deploy more advanced AI technologies and information management uplift
Featured speakers
Greg Italiano
Chief Information Officer, Office of Digital Government, Department of Premier and Cabinet WA
Laura Christie
Deputy Secretary, Chief Information Officer, NSW Department of Customer Service
Jonas Petersen
Chief Digital Officer, Department of the Premier and Cabinet, WA
Tracks at a glance
Data, Analytics and AI
The Data, Analytics and AI track stands at the forefront of propelling government decision-making into a new era. Dedicated to the responsible and strategic use of data and artificial intelligence to improve service delivery and policy formulation, we’ll explore how ethical data practices and AI can be leveraged to enhance public administration. The sessions will focus on generating insights that respect citizen privacy and foster trust, while enabling a more proactive public sector.
Digital Services and Customer Experience
Digital Services and Customer Experience Empower government leaders to strengthen citizen connections through digital innovation and intuitive service experiences. The Digital Services and Customer Experience track will explore how to design simple, inclusive, and accessible services that meet diverse needs. Accelerate the adoption of emerging AI capabilities to transform citizen experiences.
Why attend?
Actionable Insights
Gain valuable insights from keynotes, case studies, and expert panels. Leave with practical strategies and knowledge to apply directly to your agency’s digital transformation journey.
Fostering Collaboration
Participate in interactive sessions designed to foster collaboration across agencies. Work together on shared challenges, learn best practices, and explore solutions that drive collective impact.
Unmatched Networking
Meet and connect with fellow government leaders, innovators, and industry experts. Build relationships and grow your professional network with peers dedicated to advancing public service.
Vendors, boost your presence
Becoming a partner at the Government Innovation Showcase Western Australia offers unique opportunities to connect with decision-makers, showcase innovative solutions, and align with transformative public sector goals. As a partner, you’ll have access to influential government leaders, providing a valuable platform to demonstrate your expertise and contribute to critical conversations on public sector modernisation. With a focus on the state’s specific needs, partnership enables you to collaborate directly with key players, co-develop solutions for the state’s challenges, and reinforce your commitment to advancing government services in impactful ways.
Western Australia