Thu 21 Aug 2025
View event detailsRegistration and Networking
8:00 AM - 8:45 AM (45 mins)
Welcome from the Chair
8:45 AM - 8:55 AM (10 mins)

New, Now, Next: WA's Digital Vision
8:55 AM - 9:05 AM (10 mins)

Industry Insights - Presented by Salesforce
9:05 AM - 9:25 AM (20 mins)
Digital Strategy, Roadmaps, and Digital for Purpose | Insights from WA and NSW’s Journeys
9:25 AM - 9:45 AM (20 mins)


- Sharing an update on key outcomes from the current Western Australian Digital Strategy – where are the gaps, and what is the primary focus?
- Learning from New South Wales’ vision of delivering digital with purpose
- Laying the roadmap for the next phase of the digital transformation journey and its impact on citizen services
- The vision for a digital government – understanding the key driving factors for both Western Australian and New South Wales governments
Industry Insights - Presented by Datacom
9:45 AM - 10:05 AM (20 mins)
International Keynote: A Look Into The Philippines Government’s Digital Transformation Journey
10:05 AM - 10:20 AM (15 mins)

- The role of cloud technologies in enabling digital citizen-centric services
- Sharing insights into the National Government Portal
- Delving into policies to drive digital transformation
Visionary Leaders’ Panel: Shaping Western Australia’s Digital Blueprint to Drive the Digital Economy Forward
10:20 AM - 10:50 AM (30 mins)
- What sets Western Australia apart from other Australian states when it comes to digital maturity?
- How can Western Australia foster innovation and emerging technologies to accelerate digital economic growth?
- What digital infrastructure investments are essential to support the state’s economy and ensure inclusivity?
- How can the public and private sectors collaborate to build a digitally skilled workforce for the future?
- What strategies are needed to build digital trust within the economy?





Morning Tea in the Expo
10:50 AM - 11:20 AM (30 mins)
Welcome from Track Chair
11:20 AM - 11:30 AM (10 mins)
Welcome from Track Chair
11:20 AM - 11:30 AM (10 mins)
Keynote: Accelerating Digital Service Innovation
11:30 AM - 11:50 AM (20 mins)

- Best practice digital service delivery
- Driving engagement in a complex stakeholder environment
- Maintaining user centricity while working to tight timelines
- Leveraging a diversity of perspectives and skillsets
Keynote: Harnessing the Power of Linked up Government Data
11:30 AM - 11:50 AM (20 mins)

- Sharing the journey - how we got here, how PeopleWA is leveraged, and what we've learned along the way
- Understanding how PeopleWA can be harnessed for data-driven decision making
- The journey ahead of us - growing PeopleWA to include more data and support new communities of users
Industry Insights
11:50 AM - 12:10 PM (20 mins)
Harnessing Data Intelligence: Innovations in Analytics and AI for Enhanced Governance - Presented by Equinix
11:50 AM - 12:10 PM (20 mins)
Panel: Enabling Citizens and Businesses Through a Whole-of-Government Approach
12:10 PM - 12:40 PM (30 mins)


- How can cross-agency collaboration enhance the delivery of citizen-centric services?
- What are the key challenges in aligning government departments for a unified vision?
- How can a whole-of-government approach to the digital economy improve our Better Life Index?
Panel: Harnessing Data-Driven Decision-Making in Government: Unlocking Collaboration, Governance, and Innovation
12:10 PM - 12:40 PM (30 mins)
- What role does data play in improving service delivery and making government more responsive to citizen needs?
- What are the primary obstacles to implementing data-driven decision-making in government departments, and how can they be overcome?
- How can public sector leaders make data a core asset for decision-making processes?
- How can different departments collaborate to ensure seamless data utilisation while maintaining data privacy?
- Can you share examples of successful cross-agency data initiatives?




Keynote: Understanding Peppol e-Invoicing
12:40 PM - 1:00 PM (20 mins)

- Introduction to the Peppol network and eInvoicing fundamentals
- Key benefits for government and business, including efficiency and cost savings
- Implementation challenges and best practice strategies
Industry Insigts - Presented by Objective
12:40 PM - 1:00 PM (20 mins)
Lunch in the Expo
1:00 PM - 2:00 PM (60 mins)
Welcome Back from Chair
2:00 PM - 2:05 PM (5 mins)
Welcome Back from Chair
2:00 PM - 2:05 PM (5 mins)
Keynote: Transforming Patient Care for WA | A Look at The Role of Digital Health in Improving Healthcare Outcomes for Regional, Rural, and City Based Patients
2:05 PM - 2:25 PM (20 mins)

- Understanding the vision of Digital Health and the journey in enabling improved patient healthcare
- Painting a picture of how emerging technologies and digital health has helped improve patient care in Australia – how can continuous improvement be a part of this journey with (future) tech disruptions?
- Delving into the plans for better accessibility for rural WA patient care
Government Case Study Keynote: Learnings from the Use of AI and Synthetic Data
2:05 PM - 2:25 PM (20 mins)

- Understanding the role of AI in driving innovation in the public sector.
- Laying the foundation for using synthetic data – what do we want to learn and improve using the synthetic data?
- Sharing the journey of innovation with synthetic data and AI – how has this helped us unlock opportunities for the public sector?
Panel: Driving ICT Transformation to Enable Digital Innovations
2:25 PM - 2:50 PM (25 mins)
- What strategic frameworks are essential for guiding ICT transformation initiatives?
- How can leadership cultivate an innovation-driven mindset to sustain digital advancements?
- What metrics should be established to evaluate the success of ICT transformation efforts?
- How can cross-functional collaboration enhance the implementation of digital technologies across government?



Government Keynote: Driving Innovation in Public Safety: WA Police’s Tech Transformation
2:25 PM - 2:45 PM (20 mins)

- Streamlined IT functions to boost efficiency and agility, supporting cloud-based services and scalability.
- Advanced mobile field operations by integrating cloud technologies for real-time data access and seamless officer experiences.
- Enhanced data-sharing frameworks to ensure the timely, secure delivery of critical information across public safety networks.
Government Interactive: Sharing the Reality of Connectivity and Accessibility to Digital Technologies in Regional and Rural WA
2:50 PM - 3:10 PM (20 mins)


Join an engaging debate-style session designed to spark lively discussions and encourage audience participation. Led by an expert facilitator, this session will dive deep into the topic at hand, prompting thought-provoking exchanges among peers. You'll have the opportunity to actively contribute your insights, ask questions, and engage in spontaneous discussions with fellow participants, creating a collaborative and insightful experience.
Government Interactive: Data, Analytics, and AI Driven Governance: Rethinking Government Functions and Processes for Tomorrow
2:45 PM - 3:15 PM (30 mins)
Join an engaging debate-style session designed to spark lively discussions and encourage audience participation. Led by an expert facilitator, this session will dive deep into the topic at hand, prompting thought-provoking exchanges among peers. You'll have the opportunity to actively contribute your insights, ask questions, and engage in spontaneous discussions with fellow participants, creating a collaborative and insightful experience.



Insights from a Digital Transformation Advisor
3:10 PM - 3:30 PM (20 mins)

- Common challenges observed across Agencies and what to do about them in a practical way
- Keys to success including why transparency is important, and the need to manage your vendors
- The constructive use of the Assurance Review and other DGov assistance available
Interstate Keynote Case Study: Showcasing Digital, Data, and AI Initiatives | Department of Human Services South Australia
3:15 PM - 3:35 PM (20 mins)

- How are we leverage data to provide end-to-end digital services for everyone in SA?
- What are the key pain points in providing accessible government services?
- Where are the biggest opportunities for the Department of Human Services to leverage AI for service delivery?
Government Interactive: Looking into WA’s Digital Transformation Adoption and Maturity | What’s Working and What’s Not?
3:30 PM - 3:50 PM (20 mins)
Join an engaging debate-style session designed to spark lively discussions and encourage audience participation. Led by an expert facilitator, this session will dive deep into the topic at hand, prompting thought-provoking exchanges among peers. You'll have the opportunity to actively contribute your insights, ask questions, and engage in spontaneous discussions with fellow participants, creating a collaborative and insightful experience.



Case Study: Elevating Government Collaboration through Data Sharing
3:35 PM - 3:55 PM (20 mins)

- Enabler
- Legislative
- Policy
- Collaborative People
- Technology
- Benefits
- Industry innovation
- AI Capability
- Demand Management
- Improved Decision making
- Case Study
- HealthConnect (Health Information Exchange)
Panel: Bridging the Gap: Advancing Digital Equity and Inclusion in Western Australia
3:50 PM - 4:20 PM (30 mins)
- Understanding digital accessibility and inclusivity within the regions in Western Australia – what is the demographic, ethnic, and socio-economic breakdown of Western Australia?
- What are the challenges and solutions to bridge the barriers in digital inclusivity for citizens in WA?
- What is the Government’s role in helping educate and equip its citizen with the digital tools?
- What does user-centred design on technologies to enhance digital inclusivity look like?



Panel: Implementing an Open Data Sharing Approach Within Government | The Risks, Rewards, and Tribulation
3:55 PM - 4:25 PM (30 mins)
- Can you share examples where open data sharing directly benefited a government initiative or public service?
- What are the main privacy concerns related to open data sharing and how can they be effectively mitigated?
- For governments that have already implemented open data sharing, what were some unforeseen challenges, and what advice would you offer Western Australia to avoid similar pitfalls?



End of Track Highlights and Insights
4:25 PM - 4:30 PM (5 mins)
End of Track Highlights & Insights
4:25 PM - 4:30 PM (5 mins)