Local Government Focus Day Auckland 2026

This keynote will explore how purposeful leadership, empowered teams, and thoughtful technology adoption are reshaping how councils deliver for their communities.

Key points:

• Creating a culture that embraces change, continuous improvement, and digital confidence
• Enabling the workforce through modern tools, clear priorities, and strong leadership alignment
• Strengthening organisational capability to meet rising expectations in an increasingly tech-driven environment

Practical use cases for improving efficiency, streamlining processes, and enhancing customer experiences

Panel of experts discussing real-world applications of AI, data analytics, and digital tools in council operations.

• How AI and digital tools can enhance operational efficiency, creativity, and service delivery in councils.
• The impact of technological innovation on workforce culture, engagement, and upskilling.
• Key risks and strategies for managing cybersecurity, compliance, and change during digital transformation.

Building scalable, secure systems to support long-term growth and resilience.

• Implementing AI tools and modern digital platforms, alongside cloud migration and cybersecurity upgrades.
• Upskilling staff, embedding agile practices, and fostering a digital-first culture to support innovation.
• Driving transformation initiatives that are reshaping council operations for more efficient, responsive, and forward-thinking service delivery.

A discussion with executive leaders on the realities of leading through financial pressure, rising expectations and reform, and how councils can collaborate to maintain performance, trust and community impact.

• Managing budget constraints, cost shifting, and resource pressures
• Balancing rising community expectations with operational realities
• Shared services models that work – practical structures for shared billing, asset management, digital platforms and compliance reporting across councils.