Government Innovation Showcase Atlantic
Registration, Networking and Light Refreshments
8:00 AM - 8:45 AM (45 mins)
Welcome from Public Sector Network
8:30 AM - 8:40 AM (10 mins)
Welcome from the Chair
8:40 AM - 9:00 AM (20 mins)
Ministerial Address: Connected Government, Connected Citizens: Digital Services for All
9:00 AM - 9:20 AM (20 mins)
Scaling Government Innovation with Hybrid Cloud & AI: From Strategy to Citizen Impact
9:20 AM - 9:40 AM (20 mins)
Government agencies are under mounting pressure to modernize infrastructure, deliver seamless services, and build resilient digital capabilities while maintaining public trust and security. This session explores how hybrid cloud, data integration, and responsible AI strategies — grounded in real world public sector experience — can help governments transform services, unlock insights from data, and accelerate innovation at scale.
- How hybrid cloud enables secure, flexible modernization in regulated government environments
- Practical use cases for AI and automation to improve service delivery and operational efficiency
- Breaking down data silos to support real-time insights and evidence-based decision-making
- Embedding governance, ethics, and trust into AI adoption across government services
Driving IT Modernization: Strategies for Enhancing Public Sector Efficiency and Innovation
9:40 AM - 10:00 AM (20 mins)
Modernization is no longer optional—it’s essential for responsive, effective public service. This session explores how government leaders are rethinking legacy systems, adopting new technologies, and enabling smarter operations to meet today’s demands.
This session will help you apply new approaches on how you can streamline infrastructure, boost agility, and lead innovation that delivers measurable impact.
- Retire outdated systems without disrupting service delivery
- Build modernization roadmaps that align with organizational goals
- Drive cultural change to support digital transformation
- Enhance agility through modern tools and integrated platforms
From Innovation to Impact: Building Capabilities That Last
10:00 AM - 10:20 AM (20 mins)
Innovation is about more than modernization — it’s about creating meaningful outcomes for people. This session will explore how innovation can improve access to services, empower teams with better tools and insights, and turn complexity into clarity — ultimately transforming challenges into opportunities.
The most impactful innovations happen when people, processes, and technology evolve together. Effective approaches focus not only on delivering solutions but also on enabling teams to adopt and scale them for lasting impact.
Whether accelerating data maturity, leveraging artificial intelligence, fostering a digital-first culture, or embedding service excellence into everyday operations, the foundation remains the same: building better futures powered by people — the teams who deliver services, the citizens who rely on them, and the communities they support.
Key Takeaways:
- How aligning innovation with citizen needs unlocks productivity gains
- The value of enabling teams to lead their own transformation
- The impact of combining human-centered design, data-driven decisions, and embedded capability
- Why long-term success relies on co-creation with partners who prioritize people, outcomes, and community investment
The Role of Technology in Enhancing Citizen Experience
10:20 AM - 10:50 AM (30 mins)
As citizen expectations evolve, public sector leaders must harness technology to deliver services that are intuitive, responsive, and human-centered. From AI to automation, the right tools—used the right way—can transform how people interact with government.
This session will explore how to leverage digital capabilities to improve public service delivery and apply new approaches on how you can create trusted, accessible, and user-focused experiences for every citizen.
- Create more seamless and intuitive public-facing digital services
- Overcome barriers to successful implementation of citizen-centric tech
- Leverage data and AI to personalize and improve citizen engagement
- Build digital trust through transparent and responsive service models
- Adapt solutions that reflect the diverse needs of today’s communities
Refreshment Break
10:50 AM - 11:30 AM (40 mins)
Chair Opening
11:30 AM - 11:40 AM (10 mins)
Chair Opening
11:30 AM - 11:40 AM (10 mins)
Chair Opening
11:30 AM - 11:40 AM (10 mins)
Building a Resilient Emergency Workforce: Leadership, Recruitment & Training in a High-Risk Environment
11:40 AM - 12:00 PM (20 mins)
Navigating the Digital Frontier: GNB’s Approach to AI and Innovation
11:40 AM - 12:00 PM (20 mins)
As governments accelerate their adoption of AI and emerging technologies, building trust through transparency and governance becomes essential. The Government of New Brunswick is setting the pace by embedding accountability and ethics into every layer of innovation.
This session will explore how to scale digital innovation responsibly and apply new approaches on how you can embed safety, transparency, and collaboration into your tech strategy from day one.
- Advance AI adoption through clear and accountable governance
- Reduce risk by integrating ethical safeguards into innovation processes
- Build secure digital services rooted in citizen trust and transparency
- Improve cross-agency coordination to align innovation with oversight
- Scale transformative technologies with control and confidence
From Risk to Resilience: Building Public Confidence in AI-Enabled Services
11:40 AM - 12:00 PM (20 mins)
Leveraging AI and Automation for Personalized Public Services
12:00 PM - 12:20 PM (20 mins)
As citizens increasingly expect intuitive, responsive, and personalized public services, governments must harness AI and automation in ways that enhance service quality and build trust. This session will explore how public sector leaders can move beyond experimentation to implement scalable, responsible AI and automation strategies that improve citizen engagement, accelerate service delivery, and strengthen data-driven decision-making.
- Using AI and automation to deliver more personalized, citizen-centric services
- Embedding responsible AI practices to maintain trust, privacy, and transparency
- Improving service speed and efficiency through intelligent automation
- Moving from AI pilots to scalable, enterprise-wide service transformation
Turning Data into Decisions: Using Analytics to Drive Better Government Outcomes
12:00 PM - 12:20 PM (20 mins)
As governments collect more data than ever before, the challenge shifts from holding data to making it actionable. Discover how robust data integration, segmentation, and analytic platforms can empower public sector leaders to make evidence-based decisions, enhance service planning, and build citizen-centric programs.
- Turning complex datasets into actionable insights for policy and service design
- Using segmentation and analytics to better understand communities and needs
- Applying AI-enabled analytics to accelerate decision-making and forecasting
- Ensuring ethical, privacy-led data governance to maintain public trust
Fortifying Tomorrow: Integrated Cybersecurity, AI, and Resilience for Government
12:00 PM - 12:20 PM (20 mins)
Government organizations face an increasingly complex cyber threat landscape driven by sophisticated attacks, skills shortages, and expanding digital services. This session explores how an integrated cybersecurity platform can strengthen resilience across public sector networks. It highlights the role of AI-driven threat intelligence, automation, and unified security controls in protecting citizen data and enabling secure service delivery.
- Understanding today’s evolving threats and how they impact government networks
- Leveraging AI and automation to enhance detection, response, and risk reduction
- Integrating security across endpoints, cloud and hybrid environments for a unified defense
- Strengthening resilience with proactive strategies such as zero trust and continuous monitoring
Enhancing Citizen Engagement Through Digital Channels
12:20 PM - 12:50 PM (30 mins)
As digital touchpoints become the primary way citizens interact with government, agencies must rethink how they design and deliver these experiences. Personalization, accessibility, and innovation are key to creating meaningful, inclusive engagement at scale.
This session will explore how to strengthen citizen relationships through digital channels and apply new approaches on how you can design interactions that reflect community needs and drive lasting participation.
- Increase citizen engagement through targeted digital strategies
- Personalize online experiences to serve diverse populations
- Leverage social media, mobile platforms, and AI to expand reach
- Improve digital accessibility to reduce participation barriers
- Adapt engagement models to reflect real-time community feedback
Responsible AI and Analytics: Ethics, Bias, Trust, and Regulation
12:20 PM - 12:50 PM (30 mins)
As AI adoption accelerates, public sector leaders must ensure that their systems are fair, explainable, and secure. Missteps around ethics, bias or transparency can quickly erode public trust and slow innovation. This session will explore how you can apply responsible AI principles to build trust, navigate regulation, and advance data-informed decisions with integrity.
- Improve transparency by embedding clarity in your AI and analytics frameworks
- Reduce bias in models through inclusive data practices
- Heighten public trust by aligning AI initiatives with core ethical standards
- Advance regulatory readiness to stay ahead of evolving policy landscapes
AI-Powered Threat Detection and Response: Realities and Readiness
12:20 PM - 12:50 PM (30 mins)
With rising volumes of sophisticated cyber threats, public sector systems need to detect, respond, and adapt in real time. AI is changing how agencies manage risk, but implementation must match ambition. This session will discuss how to use AI-driven tools to improve threat visibility, reduce response times, and increase overall resilience across government networks.
- Increase visibility across systems to detect threats before they escalate
- Improve response times through intelligent automation and real-time analysis
- Adapt security frameworks to integrate AI without adding new risks
- Advance readiness by aligning AI security tools with organizational goals
Networking Lunch
12:50 PM - 2:00 PM (70 mins)
Chair Welcome Back
2:00 PM - 2:05 PM (5 mins)
Chair Welcome Back
2:00 PM - 2:05 PM (5 mins)
Chair Welcome Back
2:00 PM - 2:05 PM (5 mins)
Governing AI in the Public Sector: Balancing Innovation, Risk, and Accountability
2:05 PM - 2:25 PM (20 mins)
From Data to Decisions: Integrating AI for Smarter Health Systems
2:05 PM - 2:25 PM (20 mins)
Building Stronger Security Through Government Collaboration
2:05 PM - 2:25 PM (20 mins)
Revamping public engagement in the age of AI
2:25 PM - 2:45 PM (20 mins)
As governments adopt AI-enabled tools to improve digital services, public engagement models must evolve to remain inclusive, accessible, and trusted. This session explores how AI-powered technologies can enhance citizen participation, improve accessibility, and support more responsive engagement — while addressing critical considerations around transparency, bias, and trust.
- Using AI to improve accessibility and inclusion in digital public engagement
- Enhancing citizen participation through intelligent, multi-channel experiences
- Addressing ethical, transparency, and bias considerations in AI-enabled engagement
- Building trust through responsible, citizen-centered use of emerging technologies
Building the Digital Identity Foundation for Data-Driven and AI-Enabled Government
2:25 PM - 2:45 PM (20 mins)
As governments expand data and AI initiatives, trusted digital identity is a critical enabler. This session explores how Customer Identity and Access Management (CIAM) provides the secure, privacy-first foundation needed to support data sharing, AI adoption, and seamless digital services.
- Using CIAM to enable secure, consent-based access to government data
- Supporting AI and analytics initiatives with trusted identity foundations
- Reducing data silos and identity duplication across digital services
- Embedding privacy, security, and trust into data-driven government platforms
Securing Hybrid Government Ecosystems: Zero Trust, Endpoint and Cloud Defence
2:25 PM - 2:45 PM (20 mins)
Delivering secure digital services now requires visibility and control across endpoints, applications, and cloud environments. This session explores how integrated endpoint and cloud security, aligned to Zero Trust principles, can strengthen cyber resilience and protect critical public services.
- Applying Zero Trust principles to protect government endpoints and cloud workloads
- Enhancing threat detection and response through integrated endpoint and cloud security
- Securing data and applications in hybrid environments with unified visibility
- Strategies for cyber resilience that uphold citizen trust and service continuity
Modernizing Government from the Inside Out: ERP Transformation and Smarter Corporate Services
2:45 PM - 3:05 PM (20 mins)
From Insights to Impact: Data-Driven Policy in Early Learning
2:45 PM - 3:05 PM (20 mins)
How to Build Cyber-Ready Teams That Can Harness AI with Confidence
2:45 PM - 3:05 PM (20 mins)
Cybersecurity isn’t just about firewalls and tools — it’s about culture, accountability and leadership. This session will give you a people-first framework to strengthen cyber resilience and apply practical strategies for leading secure AI adoption in your organization.
- Clarify roles and accountability for cyber resilience across your teams
- Improve decision-making during high-pressure or high-risk scenarios
- Translate cyber policies into day-to-day behaviors
- Apply a practical framework to guide secure AI adoption
Securing Digital Trust in the Quantum Era
3:05 PM - 3:25 PM (20 mins)
As governments expand digital services, AI adoption, and data sharing, maintaining trust and security has become a foundational requirement. With quantum computing advancing faster than anticipated, public sector leaders must begin preparing for emerging cryptographic risks that could impact citizen data, digital identity, and critical services.
- Understanding the real-world implications of quantum risk for government digital services
- Preparing digital platforms for a transition to post-quantum cryptography
- Protecting citizen data and digital identities in an AI-enabled environment
- Strengthening long-term digital trust through proactive security strategies
Building Integrated Data Platforms for Cross-Government Collaboration
3:05 PM - 3:25 PM (20 mins)
As governments work to deliver joined-up services and data-driven policy, fragmented data environments continue to limit collaboration and insight. This session explores how modern data integration and management platforms can help public sector organizations break down silos, improve data accessibility, and enable secure, real-time collaboration across departments.
- Integrating data across systems to enable cross-department collaboration
- Improving data accessibility through centralized, governed data platforms
- Enabling near real-time data sharing to support operational and policy decisions
- Strengthening data governance to support trust, security, and compliance
Securing the Mobile and Cloud Edge: Addressing Emerging Cyber Risks in Government
3:05 PM - 3:25 PM (20 mins)
As governments mandate a return to the office while maintaining hybrid digital operations, the mobile and cloud edge continues to introduce significant cyber risk. This session explores how public sector organizations can address emerging cyber risks while protecting data and enabling secure, flexible work.
- Understanding the evolving threat landscape targeting mobile, cloud, and hybrid work environments
- Protecting sensitive government data beyond the traditional network perimeter
- Improving visibility and response across endpoints, apps, and cloud services
- Strengthening cyber resilience while enabling secure, flexible digital work
Future Trends in Digital Government
3:25 PM - 3:55 PM (30 mins)
The future of digital government will be shaped by rapid technological change, rising citizen expectations, and the growing demand for data-driven decision-making. To stay ahead, public sector leaders must embrace innovation while upholding trust, agility, and compliance.
This session will explore what’s next for digital government and apply new approaches on how you can future-proof services by integrating emerging tech, citizen insights, and secure, adaptive systems.
- Identify the technologies set to redefine public sector service delivery
- Improve agility and responsiveness without compromising on security
- Leverage data to drive real-time insights and smarter policy decisions
- Build services that evolve with citizen needs and expectations
- Adapt leadership strategies to support innovation at scale
Balancing Innovation with Data Governance and Privacy
3:25 PM - 3:55 PM (30 mins)
As governments push forward with data-driven innovation, they face the complex challenge of protecting privacy without slowing progress. Strong governance is no longer a barrier—it's a foundation for responsible, scalable transformation.
This session will explore how to innovate confidently within a privacy-first framework and apply new approaches on how you can unlock data’s value while safeguarding trust and compliance.
- Drive innovation without compromising on data security and ethics
- Overcome challenges in balancing accessibility with compliance
- Strengthen governance to support responsible data use at scale
- Enhance privacy through advanced technologies and architecture
- Improve stakeholder trust through transparent data management practices
Legacy Systems, Digital Risk, and Transition: Securing Modernization
3:25 PM - 3:55 PM (30 mins)
Legacy infrastructure still underpins much of the public sector, but it often slows innovation and increases exposure to cyber threats. Modernizing systems requires careful planning to balance speed, security, and service continuity. This session will guide you through managing digital risk during transformation so you can modernize with confidence and control.
- Reduce vulnerabilities linked to outdated platforms and unsupported systems
- Improve risk posture during migration by embedding security from the start
- Adapt legacy systems incrementally to avoid operational disruption
- Optimize governance and oversight throughout the transition process
Closing Remarks
3:55 PM - 4:05 PM (10 mins)
Closing Remarks
3:55 PM - 4:05 PM (10 mins)
Closing Remarks
3:55 PM - 4:05 PM (10 mins)
Networking Reception
4:05 PM - 5:05 PM (60 mins)