Agenda |

Federal 2026

Government Innovation Showcase Federal

 Wednesday, 25 Feb 2026
7:35AM

Registration

7:35 AM - 8:35 AM (60 mins)

8:35AM

PSN Opening

8:35 AM - 8:40 AM (5 mins)

8:40AM
Industry Insights

Chair Opening Remarks

8:40 AM - 8:50 AM (10 mins)

8:50AM
Ministerial Address

Ministerial Address

8:50 AM - 9:00 AM (10 mins)

9:00AM
Keynote

Leading Canada’s Digital Ambition: Building a Secure, Modern, and Citizen-Centered Government

9:00 AM - 9:20 AM (20 mins)

Dominic Rochon Chief Information Officer of Canada, Treasury Board of Canada Secretariat
9:20AM
Industry Insights

Operationalizing Responsible AI in Government Programs

9:20 AM - 9:40 AM (20 mins)

9:40AM
Keynote

Leading Through Change: Building Capacity, Confidence, and Collaboration Across Government

9:40 AM - 10:00 AM (20 mins)

Scott Jones President, Shared Services Canada

Change is constant—but leading it effectively requires more than just new strategies. It means building capacity, instilling confidence, and fostering collaboration across every level of government.

This session will explore practical approaches to navigating transformation with resilience and purpose. From equipping teams with the skills they need, to cultivating trust and accountability, you’ll hear how public sector leaders are creating cultures that adapt quickly, embrace innovation, and deliver better outcomes.

This session will help you apply new approaches on how you can strengthen leadership capacity, accelerate decision-making, and bring people together to drive lasting impact.

  • Build organizational capacity to sustain digital and cultural transformation
  • Lead with confidence by aligning teams around shared purpose and values
  • Foster collaboration across departments and levels of government
  • Create resilient, adaptable cultures ready to embrace change
10:00AM
Industry Insights

AI-Powered Public Services: Revolutionizing Efficiency and Citizen Satisfaction

10:00 AM - 10:20 AM (20 mins)

10:20AM
Panel discussion

Delivering What Matters: Building a More Trusted, Transparent, and Future-Ready Canada

10:20 AM - 10:50 AM (30 mins)

Canada is entering an era where accountability, efficiency, and digital transformation are front and center. The Prime Minister has emphasized the importance of cutting duplication, removing barriers, and delivering measurable outcomes that Canadians can feel in their everyday lives. This panel explores how senior leaders are aligning modernization efforts with that vision—making government more trusted, transparent, and digital-first.

  • Aligning departmental strategies with a cross-government mandate for efficiency and accountability.
  • Building digital foundations that reduce duplication and streamline service delivery.
  • Removing operational and regulatory friction to accelerate innovation and outcomes.
  • Using data, transparency, and digital tools to rebuild and sustain public trust.
  • Ensuring government modernization is not just about operations, but about impact Canadians can see and measure.
Jason Choueiri
Senior Assistant Deputy Minister and Chief Digital Officer, Immigration, Refugees and Citizenship Canada
Shaifa Kanji
Assistant Deputy Minister and Digital Transformation Officer, Health Canada
Paul N. Wagner
Chief Executive Officer, Canadian Digital Service
Ross Ermel
Assistant Deputy Minister - Digital Services, Department of National Defence
10:50AM

Refreshment Break

10:50 AM - 11:30 AM (40 mins)

11:30AM
Digital Services, CX, and AI Innovation

Chair Opening

11:30 AM - 11:40 AM (10 mins)

11:30AM
Technology, Data, and AI Integration

Chair Opening

11:30 AM - 11:40 AM (10 mins)

11:30AM
AI & Enhanced Productivity

Chair Opening

11:30 AM - 11:40 AM (10 mins)

11:40AM
Keynote Digital Services, CX, and AI Innovation

Practical Transformation: Building the Mindset for a Modern, Connected, and AI-Enabled Government

11:40 AM - 12:00 PM (20 mins)

Joel Martin Chief Digital Research Officer, National Research Council of Canada

Modern government isn’t just about adopting new technologies—it’s about embracing a new way of thinking. Transformation succeeds when leaders, teams, and organizations adopt the right mindset: one that is agile, collaborative, and open to the possibilities of digital and AI-driven innovation.

This session will explore how to create the conditions for practical, scalable change. From breaking down silos and modernizing culture, to embedding AI responsibly and securely into services, we’ll look at how governments can build a future-ready public sector that is both connected and citizen-centered.

This session will help you apply new approaches on how you can turn ambition into action, and mindset into measurable impact.

  • Build a culture of innovation that drives lasting change
  • Leverage AI responsibly to enhance efficiency and decision-making
  • Connect systems and services to deliver seamless citizen experiences
  • Shift mindsets to embrace agility, collaboration, and resilience
11:40AM
Fireside Chat Technology, Data, and AI Integration

Data as the Foundation: Building a Connected and Trusted Government Data Ecosystem

11:40 AM - 12:00 PM (20 mins)

Elise Legendre Chief Data Officer, Agriculture and Agri-Food Canada

Digital transformation starts with one critical enabler: data. This session explores how the federal government can move beyond silos to build trusted, connected data ecosystems that power innovation, service delivery, and policy decisions.

This session will help you apply new approaches on how you can design data hubs, strengthen governance, and unlock the full value of information across departments and jurisdictions.

  • Treat data as the foundation for every transformation priority
  • Build and operate central data hubs that break down silos
  • Embed governance, privacy, and quality as pillars of trust
  • Enable secure, interoperable data sharing across government
  • Turn connected data into actionable insights for better services and outcomes
11:40AM
Fireside Chat AI & Enhanced Productivity

Building a Future-Ready Workforce: Innovation, Inclusion, and Digital Transformation in Public Service

11:40 AM - 12:00 PM (20 mins)

Paul Thompson Deputy Minister, Employment and Social Development, Government of Canada
12:00PM
Industry Insights Digital Services, CX, and AI Innovation

Innovative Tools for Digital Service Improvement

12:00 PM - 12:20 PM (20 mins)

12:00PM
Industry Insights Technology, Data, and AI Integration

AI Tools for Data-Driven Efficiencies

12:00 PM - 12:20 PM (20 mins)

12:00PM
Industry Insights AI & Enhanced Productivity

Best Practices for Seamless Cloud Migration in the Public Sector

12:00 PM - 12:20 PM (20 mins)

12:20PM
Panel discussion Digital Services, CX, and AI Innovation

Future Trends in Digital Government

12:20 PM - 12:50 PM (30 mins)

Paul N. Wagner Chief Executive Officer, Canadian Digital Service
Christiana Cavazzoni Assistant Deputy Minister and Chief Digital Officer, Fisheries and Oceans Canada
12:20PM
Panel discussion Technology, Data, and AI Integration

AI Ethics in Action: Balancing Innovation and Accountability in Government

12:20 PM - 12:50 PM (30 mins)

Daniel Ladouceur Chief Integrated Risk Management - DIM Secur, The Department of National Defence
Meagan Collins Chief, Enterprise Information Management, Corporate Services Sector, Treasury Board of Canada Secretariat / Government of Canada

As governments explore the power of AI, ethical frameworks must guide every step—from development to deployment. This session explores how public sector leaders are embedding transparency, fairness, and accountability into AI systems while driving innovation.

This session will help you apply new approaches on how you can operationalize ethical principles, manage risk, and maintain public trust in automated decision-making.

  • Embed ethical guardrails into AI design and implementation
  • Align AI use with human rights, privacy, and policy goals
  • Build internal capacity to assess and monitor algorithmic bias
  • Engage stakeholders to ensure responsible and inclusive innovation
12:20PM
Panel discussion AI & Enhanced Productivity

Practical AI: Enhancing Productivity Across People, Processes, and Platforms

12:20 PM - 12:50 PM (30 mins)

Antoine Chevrier Chief Transformation and Human Resources Officer, Global Affairs Canada
Colin MacSween Director General, National Cyber Security, National and Cyber Security Branch, Public Safety Canada

AI and automation aren’t just abstract innovations—they’re tools that can help public sector teams work smarter, faster, and with greater impact. This panel will explore how leaders across digital, IT, and HR are embedding AI into everyday operations to streamline workflows, enhance decision-making, and free up capacity for higher-value public service.

  • Share practical use cases of AI and automation driving internal productivity
  • Discuss how AI is transforming both IT systems and workforce strategies
  • Explore challenges around adoption, skills, and change management
  • Highlight cross-functional approaches to scaling AI tools responsibly
12:50PM

Networking Lunch

12:50 PM - 2:00 PM (70 mins)

2:00PM
Digital Services, CX, and AI Innovation

Chair Welcome Back

2:00 PM - 2:05 PM (5 mins)

2:00PM
Technology, Data, and AI Integration

Chair Welcome Back

2:00 PM - 2:05 PM (5 mins)

2:00PM
AI & Enhanced Productivity

Chair Welcome Back

2:00 PM - 2:05 PM (5 mins)

2:05PM
Keynote Digital Services, CX, and AI Innovation

Enabling Seamless Mobility Through Digital Government: Transporting Services into the Future

2:05 PM - 2:25 PM (20 mins)

Dugald Topshee Director General, Business Solutions Directorate, Transport Canada

Mobility is no longer just about moving people and goods—it’s about creating connected, digital-first services that make government simpler, smarter, and more accessible. As public expectations rise and technologies evolve, transportation agencies must embrace innovation to deliver seamless, secure, and citizen-centered experiences.

In this session, Dugald Topshee, Director General of the Business Solutions Directorate at Transport Canada, will share how digital government is reshaping the future of mobility. From modernizing service delivery and enabling data-driven decision-making to building connected systems that anticipate citizen needs, this keynote will spotlight how digital transformation is helping Transport Canada move from process-heavy operations to agile, proactive, and user-friendly services.

This session will help you apply new approaches on how you can:

  • Build digital services that make transportation safer, faster, and more accessible
  • Leverage data and AI to inform real-time decision-making and policy
  • Break down silos and connect systems across departments and jurisdictions
  • Align modernization efforts with evolving citizen and industry needs
2:05PM
Keynote Technology, Data, and AI Integration

Sovereign AI: Shaping a Trusted, Secure, and Future-Ready Digital Canada

2:05 PM - 2:25 PM (20 mins)

Joanna Murphy Director General of Security Management and Governance, Shared Services Canada

Artificial intelligence holds the potential to transform every corner of government—but only if it is designed, deployed, and governed in a way that reflects Canadian values of trust, accountability, and security. Sovereign AI is not just about technology; it is about national resilience, digital independence, and the ability to protect data while driving innovation.

In this session, Joanna Murphy, Director General of Security Management and Governance at Shared Services Canada, will explore how the Government of Canada is approaching sovereign AI to balance opportunity with responsibility. She will spotlight strategies to strengthen governance, safeguard sensitive information, and ensure that AI adoption empowers public servants and citizens alike.

This session will help you apply new approaches on how you can ensure Canada’s AI future is both trusted and future-ready.

  • Define what sovereign AI means for the Canadian public sector
  • Build secure and ethical frameworks for AI deployment
  • Protect sensitive data while enabling innovation at scale
  • Align AI investments with Canada’s values, priorities, and long-term digital resilience
2:05PM
Keynote AI & Enhanced Productivity

From Governance to Growth: Modernizing Enterprise Information Management in the Federal Government

2:05 PM - 2:25 PM (20 mins)

Meagan Collins Chief, Enterprise Information Management, Corporate Services Sector, Treasury Board of Canada Secretariat / Government of Canada
2:25PM
Industry Insights Digital Services, CX, and AI Innovation

Innovative Tools for Digital Service Improvement

2:25 PM - 2:45 PM (20 mins)

2:25PM
Industry Insights Technology, Data, and AI Integration

Empowering Governance: The Future of Data Analytics and AI in Public Service

2:25 PM - 2:45 PM (20 mins)

2:25PM
Industry Insights AI & Enhanced Productivity

Best Practices for Seamless Cloud Migration in the Public Sector

2:25 PM - 2:45 PM (20 mins)

2:45PM
Keynote Digital Services, CX, and AI Innovation

Leading Through Change: Human-Centered Leadership in IT Modernization

2:45 PM - 3:05 PM (20 mins)

Natasha Jette Manager Digital Engagement, Public Service and Procurement Canada

Modernization isn’t just a technology challenge—it’s a people challenge. Success depends on leaders who can guide teams through uncertainty, build trust, and keep citizens at the center while upgrading systems and processes.

This session explores how public sector leaders are applying human-centered leadership to accelerate IT modernization. From aligning diverse stakeholders and supporting workforce resilience, to ensuring modernization efforts deliver real outcomes for citizens, this discussion will highlight strategies that put people first—both inside government and across the communities it serves.

This session will help you apply new approaches on how you can lead transformation with empathy, clarity, and impact.

  • Build trust and confidence while leading modernization initiatives
  • Align teams and stakeholders around shared goals and outcomes
  • Create cultures of resilience and adaptability during transformation
  • Keep citizen needs and service outcomes at the heart of IT modernization
2:45PM
Keynote Technology, Data, and AI Integration

Practical AI for Productivity: Unlocking Capacity, Creativity, and Collaboration in Government

2:45 PM - 3:05 PM (20 mins)

Scott Taylor Director General, Digital Enablement, Shared Services Canada

AI offers powerful opportunities to help public servants work smarter—not just faster. This keynote will explore how governments are applying AI to simplify processes, augment decision-making, and free up time for higher-value work. The session will emphasize the importance of balancing innovation with trust, ethics, and human oversight.

This session will help you apply new approaches on how you can:

  • Automate routine processes to unlock capacity for innovation
  • Use AI to enhance collaboration, workforce productivity, and citizen engagement
  • Build guardrails to ensure AI tools are transparent, fair, and secure
  • Align AI initiatives with long-term service delivery and policy outcomes
2:45PM
Keynote AI & Enhanced Productivity

Accessibility by Design: Leveraging AI to Build Accessible Digital Foundations

2:45 PM - 3:05 PM (20 mins)

Dino Zuppa Chief Executive Officer, Accessibility Standards Canada

As governments modernize and digitize services, accessibility must be at the heart of transformation—not an afterthought. This keynote explores how equity-based accessibility standards and research are shaping a more inclusive digital future for all Canadians.

This session will help you apply new approaches on how you can design services that remove barriers, deliver with empathy, and meet the needs of every citizen.

  • Embed accessibility standards into every stage of digital service design
  • Align accessibility with innovation, modernization, and service delivery goals
  • Leverage research and partnerships to drive more equitable outcomes
  • Build trust by ensuring government services are truly inclusive and citizen-centric
3:05PM
Industry Insights Digital Services, CX, and AI Innovation

Beyond Human: Securing Non-Human Identities in Government

3:05 PM - 3:25 PM (20 mins)

3:05PM
Industry Insights Technology, Data, and AI Integration

Citizen-centric digital services: breaking through government silos in the AI era

3:05 PM - 3:25 PM (20 mins)

3:05PM
Industry Insights AI & Enhanced Productivity

The Public Sector Modernization Journey: Measuring Digital Maturity of Government Services

3:05 PM - 3:25 PM (20 mins)

3:25PM
Panel discussion Digital Services, CX, and AI Innovation

Beyond Digital: Reimagining Service Delivery Through Collaboration and Connected Government

3:25 PM - 3:55 PM (30 mins)

Stéphane Blais Chief Information Officer, Women and Gender Equality Canada
Honey Dacanay Director-General, Digital Policy, Data and Digital Policy Sector, Treasury Board Secretariat, Government of Canada

This session explores how collaboration, shared platforms, and unified digital infrastructure are enabling governments to deliver seamless experiences that cut across traditional boundaries.

Key Takeaways:

  • Integrate service delivery across departments and jurisdictions
  • Foster inter-agency collaboration through data and platform sharing
  • Overcome cultural and structural barriers to connected government
  • Build governance models that support whole-of-government delivery
3:25PM
Panel discussion Technology, Data, and AI Integration

Data Governance and Privacy

3:25 PM - 3:55 PM (30 mins)

Ima Okonny Chief Data Officer, Assistant Deputy Minister, Employment and Social Development Canada

As governments adopt AI, cloud platforms, and data-integrated services, strong data governance is no longer optional—it is foundational. Public institutions must protect sensitive information, comply with evolving regulations, and maintain the confidence of citizens who expect both personalization and privacy. The challenge is designing governance frameworks that enable innovation without exposing systems, people, or processes to unnecessary risk.

This session brings together leaders advancing modern privacy practices and responsible data strategies across the public sector.

  • Build data governance models that support innovation while maintaining trust
  • Strengthen privacy protections across AI-enabled and automated services
  • Break down data silos with secure, policy-aligned interoperability
  • Prepare for new regulatory requirements and emerging risk landscapes
  • Embed transparency, accountability, and public confidence into data-driven government
3:25PM
Panel discussion AI & Enhanced Productivity

From Manual to Modern: Building a Culture of Productivity in Government

3:25 PM - 3:55 PM (30 mins)

Ashley Belanger Director, CDS Services and Relationship Management, Canadian Digital Service

Technology alone doesn’t deliver productivity—people and processes must evolve alongside it. This panel brings together digital, IT, and HR leaders to discuss how they are modernizing systems, rethinking workflows, and fostering a culture where employees are empowered to deliver more effective services.

  • Identify barriers to productivity and strategies to overcome them
  • Explore how modernization efforts align with workforce needs and citizen expectations
  • Discuss how to measure productivity gains in a meaningful way
  • Share lessons learned from change management and cultural transformation initiatives
3:55PM

Room 118C

Digital Services, CX, and AI Innovation

Closing Remarks

3:55 PM - 4:05 PM (10 mins)

3:55PM
Technology, Data, and AI Integration

Closing Remarks

3:55 PM - 4:05 PM (10 mins)

3:55PM
AI & Enhanced Productivity

Closing Remarks

3:55 PM - 4:05 PM (10 mins)

4:05PM

Exhibition and Catering Hall

Networking Reception

4:05 PM - 5:05 PM (60 mins)

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