Digital Leadership Day Queensland
Registration & Networking Coffee
8:00 AM - 9:00 AM (60 mins)
Opening from Public Sector Network
9:00 AM - 9:10 AM (10 mins)
Welcome from Event Chair & Intro Session 1: People Leadership in the Digital Age
9:10 AM - 9:20 AM (10 mins)
Navigating The Digital Era: Essential Skills for Government Leaders
9:20 AM - 9:40 AM (20 mins)
Presented by Publicis Sapient
9:40 AM - 10:00 AM (20 mins)
People Leadership in the Digital Era: Leading Through Complexity and Building a Future-Ready Workforce
10:00 AM - 10:50 AM (50 mins)
Discussion Points:
- Cultivating a leadership style that thrives amidst the complexities of the digital era.
- How to upskill and reskill public sector teams for a digital future.
- Exploring leadership initiatives within QLD Government that effectively promote diversity and drive inclusion.
- Examining strategies to attract, develop, and retain top tech talent within QLD during rapid industry changes.
- Strategies for empowering teams to embrace change while maintaining high levels of engagement and performance.
- Fostering a workforce that thrives in an era of rapid technological change.
- Cultivating digital literacy, addressing skills gaps, and creating a culture of innovation and adaptability.
Morning Tea and Networking
10:50 AM - 11:20 AM (30 mins)
Welcome from Event Chair: Summary of Session 1, and Intro Session 2 - Process.
11:20 AM - 11:40 AM (20 mins)
Partner Perspective: Leveraging AI in Process Automation for Public Sector Efficiency
11:40 AM - 12:00 PM (20 mins)
Operations Leadership in the Digital Age: Supercharging Process for Digital Excellence
12:00 PM - 12:50 PM (50 mins)
Discussion Points:
- Integrating and aligning AI with people and process to supercharge efficiencies, accuracy and speed.
- Simplifying complex processes to enhance citizen outcomes.
- Aligning QLD’s priority digital initiatives with governmental policies while leading through bureaucratic complexities.
- Instilling agile thinking to reshape traditional processes within the QLD public sector.
- Activating key leadership strategies to balance innovation with compliance amidst evolving regulations.
- Analysing the most effective approaches adopted within QLD public sector and inter-state to manage resources and maximise impact in tech projects.
- Traversing industry relationships and relationships to cultivate fruitful partnerships that drive technological advancement.
Lunch & Networking
12:50 PM - 1:50 PM (60 mins)
Roundtable 1: Presented by Publicis Sapient
1:50 PM - 2:50 PM (60 mins)
Roundtable 2: Presented by Akkodis
1:50 PM - 2:50 PM (60 mins)
Roundtable 3: AI-enabled transformation for Government | Re-shaping functions, processes, and service delivery
1:50 PM - 2:50 PM (60 mins)
Attendees will explore the unique challenges and strategic opportunities for government leaders implementing AI technologies. Join the session as the speaker outlines practical approaches for effective digital transformation in the public sector.
- Build Digital Trust in the Age of AI: Learn practical steps government leaders can take to add AI while staying transparent and strengthening public confidence
- Connect the Dots Without Ripping and Replacing: See how integrating AI with BPM, ECM, and CCM turns siloed processes into smooth, end-to-end services on top of existing systems
- Measure What Matters Most: Understand why the real success metrics are citizen satisfaction, accessibility, and trust—not just cost saving
Roundtable 4: Practical automation strategies and continuous process improvement for enhanced efficiency
1:50 PM - 2:50 PM (60 mins)
- Successful Automation Strategies: Discuss practical approaches to automating routine functions within government operations for improved efficiency and accuracy.
- Continuous Process Improvement: Identify ways to enhance processes through continual automation efforts, leading to better service delivery and responsiveness to citizen needs.
- Transparent AI decision-making that adheres to policy and compliance requirements and adapts to changes in Government
Short Break
2:50 PM - 3:00 PM (10 mins)
Welcome from Event Chair: Summary of Session 2, and Intro Session 3 – Technology.
3:00 PM - 3:10 PM (10 mins)
Leading the Charge in Secure Tech Adoption and Data Management
3:10 PM - 3:30 PM (20 mins)
Technology Leadership: Shaping and Navigating the Technological Landscape
3:30 PM - 4:20 PM (50 mins)
Discussion Points:
- Trends shaping the future of public sector technology adoption.
- Navigating barriers to technology adoption, and how to overcome these with strategic leadership.
- How to effectively manage risks associated with emerging technologies.
- Balancing innovation with ethical considerations and data security.
- Building scalable, interoperable systems that adapt to future needs.
- Gaining investment for technology and developing a compelling business case.
- Ensuring new technologies are integrated effectively and with foresight to drive a smart, simple, and secure QLD public service.
- Examining essential qualities for staying ahead in cybersecurity amidst a fast-evolving threat landscape.
- Maintaining AI advancement, and leveraging data analytics to transform public service delivery while maintaining trust and privacy.
Closing Remarks from the Chair
4:20 PM - 4:30 PM (10 mins)
