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Kelly Zheng's Insights

ON DEMAND
Leading the Change: The Roadmap to a Future-Ready Government

Leading the Change: The Roadmap to a Future-Ready Government

This panel discussion outlines strategic initiatives and milestones for creating an agile, adaptive, and inclusive public sector that leverages emerging technologies like AI, IoT, and blockchain to enhance citizen-centric services …

Kelly Zheng Digital Services and Customer Experience
21 Jun 2024
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ON DEMAND
Synergizing Data and Technology for a Transformative Future

Synergizing Data and Technology for a Transformative Future

Hear from Virginia senior data leaders on how organizations can drive innovation and decision-making, enhance efficiency, protect data privacy, and foster a data-driven culture by synergizing data and technology through …

Kelly Zheng Data, Analytics and AI
21 Jun 2024
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ON DEMAND
The Roadmap to a Successful Digital Transformation

The Roadmap to a Successful Digital Transformation

Jamey Stone, the Director, Business Platform Solutions from Virginia IT Agency (VITA) explored the roadmap to a successful digital transformation journey

Kelly Zheng Digital Services and Customer Experience
21 Jun 2024
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ON DEMAND
Navigating Digital Disruption: Paving the Way for Effortless Transformation

Navigating Digital Disruption: Paving the Way for Effortless Transformation

Lana Shelley, Deputy Commissioner and CIO of Information Technology at the Virginia DMV, discussed strategies for navigating digital disruption by identifying and overcoming barriers, fostering a culture of innovation and …

Kelly Zheng Digital Services and Customer Experience
21 Jun 2024
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ON DEMAND
Designing Services Around Citizen Needs: Achieving Seamless CX in the Digital Era

Designing Services Around Citizen Needs: Achieving Seamless CX in the Digital Era

This panel discussion emphasizes creating government services focused on citizen needs, utilizing data analytics for personalized services, balancing security with accessibility, and fostering a citizen-centric organizational culture.

Kelly Zheng Digital Services and Customer Experience
20 Jun 2024
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INTERVIEWS
Let's Chat: Tech, Collaboration, and Diversity in the Public Sector

Let's Chat: Tech, Collaboration, and Diversity in the Public Sector

Join us as Maisha Dottery, Chief Information Officer at the California Department of Community Services and Development and PSN Advisory Board Member, delves into the critical role of technology in …

Kelly Zheng Workforce, Skills and Capability
22 May 2024
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INDUSTRY TRENDS
Preview: Diversity in Technology: A View from the Top

Preview: Diversity in Technology: A View from the Top

This panel will focus on diverse leaders in technology who are navigating this challenge, and their paths to getting there

Kelly Zheng IT Modernization and Cloud
21 May 2024
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INTERVIEWS
Let's Chat: Challenges & Opportunities While Building a Digital-First Government

Let's Chat: Challenges & Opportunities While Building a Digital-First Government

Scott Taylor, Director General, Digital Enablement, Shared, Services Canada delves into the challenges and opportunities inherent in the public sector's transition to a digital-first approach, and explores strategies to overcome …

Kelly Zheng Digital Services and Customer Experience
16 May 2024
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