Industry Trends

DevOps in Public Sector QuickStart Guide Pt. 1 - Driving Process Efficiencies and Citizen Experiences
The current Covid-19 crisis has strained us all in ways we could have never anticipated. For certain sectors revenue streams have all but dried up, for healthcare and logistics; demand has been higher than ever, and for the average joe, well we’ve all just experienced the need to ration loo roll and duel it out over a packet of spaghetti. While governments across the board have been steadily working towards developing improved digital citizen services, the crisis has served to emphasise how crucial this is. DevOps, literally a condensed version of two terms: development and operations, has recently emerged as …

29 Jul 2020
Industry Trends

WA Government Innovation Survey Summary 2020
On 5 March 2020 Public Sector Network delivered the WA Government Innovation Showcase in Perth in conjunction with the WA Government. An online survey, open to all attendees, was conducted in association with the event. The survey asked a number of questions about innovation strategies, as well as views on the subject by individual respondents. The survey was answered by 115 attendees, roughly one-third of the total, and included both qualitative and quantitative questions.

14 Jul 2020
Interviews

Interview: Damien Hobbin, Assistant Commissioner - Enterprise Solutions and Technology, ATO
I started my career as an electronic and telecommunications engineer working for Telstra. In 2003 I joined the ATO as an IT project Manager, where I spent my early years in the public service working on our client facing portals. As I moved into higher leadership positions within IT in the ATO, I have been fortunate to lead the delivery of some of the most iconic, contemporary and transformative client experience digital projects in the ATO. These have included: A new digital platform and software services for Australia’s 60,000+ Tax and BAS Agents; A major client experience transformation of ato.gov.au …

11 Mar 2020
Interviews

Interview: Emma Stace, Chief Digital Officer, Department for Education (UK)
Emma has been leading digital in government for over five years. She began her journey in government at the Government Digital Service, moving to the Department for Business, Energy and Industrial Strategy in 2015. In 2017, she started working at the Department for Education as Director of Transformation and Digital and Chief Digital Officer. She is a leader of cultural change and service delivery and has worked all over the world and in both the public and private sectors.

12 Feb 2020
Industry Trends

Reaping the Benefits of Open Data in Public Health
There have been a number of advances in Open Data over the last decade, spearheaded largely by governments. A real benefit of Open Data is not simply that single databases can be used more widely; it is that these data can also be leveraged, shared and combined with other data. Open Data fa…

11 Feb 2020
Industry Trends

Privacy Act Modernization: A Discussion Paper
Department of Justice Canada https://www.justice.gc.ca/eng/csj-sjc/pa-lprp/dp-dd/modern_1.html Digital transformation has fundamentally altered Canadians’ expectations, hopes, and fears about the ways in which their personal information may be used by a range of public and private act…

11 Feb 2020