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Showing 1105–1112 of 1618 insights
INDUSTRY TRENDS
Adopting an Enterprise Approach to Shared Services - Benefits, Challenges and Next Steps

Adopting an Enterprise Approach to Shared Services - Benefits, Challenges and Next Steps

In simple terms, the SSC exists so that “no other department needs to think about anything; we just take care of everything.” They are not quite there yet, but essentially “we are a common services provider, and we want to be taken for granted.” In other words, “we aim to enable most of the government’s 45 large departments and agencies to shift to the use of common IT systems.” In total, that means “half a million users across all government departments and agencies.” They best way to the achieve this for the SSC is through the use on an enterprise …

Kelly Zheng General
30 Sep 2022
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WHITEPAPERS & REPORTS Members-only
SA Government Service Innovation

SA Government Service Innovation

The rapid adoption of digital and data technologies in recent times has meant that many government departments have experienced years’ worth of digital transformation in mere months. The challenge is now to keep up the momentum and continue to harness the power of innovation. ICT, cyber security, and digital government projects supported by strong data initiatives have become the pillars of innovative modern governments globally. In South Australia (SA) the Government is focused on providing improved services to the local community to create a more prosperous and liveable state, and to meet evolving citizen expectations. In response, SA government leaders …

Knia Pablo IT Modernization and Cloud
28 Sep 2022
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INDUSTRY TRENDS
Innovating Digital Service Delivery to Streamline Processes and Improve Operational Efficiency

Innovating Digital Service Delivery to Streamline Processes and Improve Operational Efficiency

The role of any local government is to provide services to their citizens, and local governments are particularly adept at that because “we are the closest government entity to the community; we deal with our residents on a day-to-day basis.” The City of Stonnington has “over 115,000 residents and many visitors coming to our famous streets and shopping districts.” As such, they have “over 100 different services and the equivalent of 34 separate small businesses,” all under the banner of one entity. However, until they started this transformation journey “three or so years ago,” most of these areas didn’t have …

Madeson Darcy General
8 Sep 2022
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INDUSTRY TRENDS
Digital Transformation Focus of NSW Government

Digital Transformation Focus of NSW Government

Mr Chapman also said cyber security was not set and forget, with the showcase to look at ways Cyber Security NSW could engage with industry and continue its mission to strengthen government cyber security capabilities and standards. As cyber threats evolve, it makes sense for our response to also evolve. The NSW Government has an important role in setting the standards and requirements for cyber security within our State. It is critical we continue to listen and work with industry and experts to maintain and enhance cyber security capabilities and ensure we safeguard customer and government information, protect critical assets, …

Public Sector Network Cyber Security and Risk Management
8 Sep 2022
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INTERVIEWS
Q&A with Jennifer Bush - Chief Information Security Officer, Office of Information Security, Texas Department of Family and Protective Services 

Q&A with Jennifer Bush - Chief Information Security Officer, Office of Information Security, Texas Department of Family and Protective Services 

My favorite part of cyber security is that no two days are the same! I enjoy the variety problems, projects, and challenges we’re presented and finding creative solutions to helping IT and our partners achieve their goals. I also enjoy the never-ending learning part of cybersecurity. This career field definitely keeps you on your toes and pushes you to be a better version of yourself day after day. Our knowledge, expertise and real-world experiences are constantly leaned on to help businesses make the best decisions for the business from a security perspective. Modernization of our legacy systems is a priority …

Holly I. Cyber Security and Risk Management
2 Sep 2022
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WHITEPAPERS & REPORTS PARTNER CONTENT Members-only
Automation Now & Next Annual Report 2022

Automation Now & Next Annual Report 2022

Automation Now & Next 2022 provides insights unavailable from any other data set as it is tightly focused on intelligent automation and how businesses are embracing—and succeeding—in the Automation Economy. This is a unique and comprehensive look at the efforts, experiences, and projections of more than 1,000 automation leaders and more than 3,800 Automation Anywhere customers—nearly 5,000 voices from across industries and regions. Since this report is the third edition, we can also now discern meaningful trends and shifts in how organizations are using automation today and plan to use it in the future.

Sidney Yao IT Modernization and Cloud
1 Sep 2022
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INTERVIEWS
Exclusive Interview – Stephanie Delgado, CEO & Founder, DataCents Analytics 

Exclusive Interview – Stephanie Delgado, CEO & Founder, DataCents Analytics 

I am currently the CEO and Chief Data Office of DataCents Analytics, LLC. My company provides three services: Fractional Chief Data Officer/data science on demand services, social impact analyses like economic impact analyses, and data monetization services with a focus on data coming from the public sector. I’m an applied economist by training, and I’ve moved back and forth between the public, private and entrepreneurial spaces. What I love about my job is that I spend most days making people happy. There is so much data in so many different places in the public sector, but people either don’t know …

Holly I. Data, Analytics and AI
1 Sep 2022
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INDUSTRY TRENDS
Redefining HR Functions Amid the Evolution of the Workplace

Redefining HR Functions Amid the Evolution of the Workplace

The main point is that the pandemic shone a light on the need to ensure greater engagement and empowerment of employees. Almost for the first time, employees realized that they are in charge of their own destinies, so Martina Mangion says, we as HR teams need to be more competitive in how we attract, recruit, engage with and retain those employees. People now move laterally not just upwards if a competing role has better conditions or benefits. So upskilling has also become more important than ever before. On top of that, it is crucial that we have a diverse workforce …

Paris Armstrong Workforce, Skills and Capability
1 Sep 2022
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More Insights

Government Cyber Uplift Under Scrutiny: Essential Eight uplift amidst AI disruption, Zero Trust posture, and the quantum transition window

Government Cyber Uplift Under Scrutiny: Essential Eight uplift amidst AI disruption, Zero Trust posture, and the quantum transition window

Patricia Calleja
Case Study: AI Implementation in the Government of Estonia

Case Study: AI Implementation in the Government of Estonia

Charlie Hamer
Future-Ready Governance: Aligning Data, AI, and Modern IT for Impactful Public Service

Future-Ready Governance: Aligning Data, AI, and Modern IT for Impactful Public Service

Jennifer Balon
6 Public Sector Trends Ramping Up Service Delivery in 2024

6 Public Sector Trends Ramping Up Service Delivery in 2024

Heather Dailey
Embracing a New Era of AI and Data to Accelerate Innovation in the APS

Embracing a New Era of AI and Data to Accelerate Innovation in the APS

Nouha Elmasri

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Revolutionizing Environmental Regulation in Alberta Through Technology 20:13

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