Insights

Innovate VIC 2023: A Long Time Ago In a Victoria Far, Far Away

In anticipation of the upcoming Innovate VIC Showcase in collaboration with EY, we had the opportunity to speak with the Victorian Information Commissioner, Sven Bluemmel, from the Office of the Victorian Information Commissioner. Mr. Bluemmel has a wealth of knowledge, and extensive experience in …

Jane Murugan IT Modernization and Cloud

6 Apr 2023

WHITEPAPERS & REPORTS

Maintaining the Innovation Momentum: Collaboration and Innovation for the Next Era

For the many and disparate departments that make up the Australian Public Service, the pandemic showed what can happen when agencies come together for a common cause. But the pandemic also showed that some of the collaboration that was so necessary then, is not sustainable in the long-term without significant changes to processes and practices. Whilst the public service was highly trusted when the circumstances were unprecedented and chaotic, some of that trust across most departments has now dissipated. At the same time, Australia has a pioneering and innovative spirit that has allowed the country to develop some world-leading technologies …

Alex Kats IT Modernization and Cloud

5 Apr 2023

INTERVIEWS

Supporting Citizen Wellbeing By Bridging the Digital Divide

In our Public Sector People spotlight series we aim to humanise and celebrate government professionals at all levels that are making a difference. This week we spotlight Josie Scioli, Deputy City Manager at the City of Toronto who was part of a crucial initiative that bridged the digital divide, supplied disadvantaged communities with free WiFi and helped reduce the spread of Covid-19 during the height of the pandemic.

Nouha Elmasri Digital Services and Customer Experience

3 Apr 2023

INTERVIEWS

Finding the Truth - Convicting the Perpetrators of the MH-17 Downing

In our Public Sector People spotlight series we aim to humanise and celebrate government professionals at all levels that are making a difference. This week we spotlight Hilda Sirec, Commander with the Australian Federal Police who was part of the international collaborative effort to convict the perpetrators of the 2014 downing of MH-17.

Nouha Elmasri General

3 Apr 2023

INDUSTRY TRENDS

Driving innovation and transformation in the Ontario public sector

Making services accessible to all usersThe majority of citizens don’t care to differentiate between the various tiers of government; they simply want their government agencies to provide them with the services they require when they need them. It is therefore the responsibility of all government or…

Nimit Doshi IT Modernization and Cloud

30 Mar 2023

INDUSTRY TRENDS

Harnessing the power of innovation to deliver better government services in BC

Building a Stronger British Columbia for EveryoneThe pandemic as a catalyst for changeThe goal of any government – be it federal or provincial – is to look after its citizens and to provide them with the services they require. This is certainly the goal of the Government of British Columbia, and th…

Nimit Doshi Digital Services and Customer Experience

30 Mar 2023

INDUSTRY TRENDS

Connecting Albertans via the Provincial Broadband Strategy

Stephen Bull, the Senior Assistant Deputy Minister and Corporate Chief Information Officer at Service Alberta discusses connecting Albertans via the provincial broadband strategy

Madeson Darcy IT Modernization and Cloud

27 Mar 2023

INDUSTRY TRENDS

Internal Cyber Security Threats

A report by the respected Ponemon Institute in 2022 stated that ‘insider threats have increased in both frequency and cost over the past two years. Credential thefts, for example, have almost doubled in number since 2020’.[5] An article commenting on the report says that the overall number of incidents went up by 44% in just two years, whilst the cost to impacted organizations went up from US$11.45 million in 2020 to an average of US$15.4 million in 2022, which is a 34% increase. Moreover, the average number of days it took to contain an incident in 2022 was 85 days, …

Zahra Buchanan Cyber Security and Risk Management

24 Mar 2023