Insights

Digital Inclusion in the Public Sector

Digital Inclusion in the Public Sector An Update on What it Means to be Digitally Inclusive. The Issues Facing Digital InclusionMore than 20 years ago, when personal devices started becoming ubiquitous, it was identified that not everyone had access to the same technology. A digital divide had bee…

Lily Stokes Digital Services and Customer Experience

27 Apr 2021

INDUSTRY TRENDS

How DevOps and DevSecOps help government agencies achieve their goals

The rapid shift to remote work saw plenty of unexpected benefits; from higher meeting attendance to greater trust and flexibility, there have been plenty of positives. However, at the same time, the telework infrastructure has exposed several weaknesses. Whether it’s an increase in cyberattack risk to traffic overload, there are plenty of challenges facing government agencies today. DevOps and DevSecOps may be the key to solving some of these challenges for government agencies. Both of these focus on creating new solutions for complex software development processes within an agile framework. While it is not a fixed methodology, automation and a …

Milena Tsitovitch IT Modernization and Cloud

23 Apr 2021

WHITEPAPERS & REPORTS

Data Warehousing: The On-Prem vs. Cloud Debate

After a year as turbulent as 2020, Public sector organisations across the world are facing societal, organisational and operational demands for increased financial restraint, efficiency, as well as more citizen-centric services that lead to positive social outcomes. Data Warehousing and Business Intelligence can help organisations overcome challenges by structuring data into meaningful and valuable information by unearthing insights and analysing trends hidden within the large stack of data that governments have gathered throughout the years. Most of today’s data warehouses, especially in the public sector environment however, cannot support the ingest of data in real-time, and are plagued by inconsistent …

Lily Stokes

22 Apr 2021

INDUSTRY TRENDS

17 Top Tips for your Mental Health Wellness

With Winter just around the corner and Australia going into hibernation, we thought we’d share some mental health wellness tips that have helped us internally through recent months.

Milena Tsitovitch

12 Apr 2021

INDUSTRY TRENDS

Edge Computing for Government

To succeed and thrive in our modern world, every organisation needs to constantly be thinking about improvement and growth. That doesn’t necessarily mean expansion. It means growing the knowledge base and using technology to better serve clients, customers or constituents. This is as true for the public sector as it is for any other kind of business. Public sector institutions however, especially large ones answerable to government, are sometimes constrained by what they can do, but that doesn’t have to be the case. Currently it is almost entirely one-way traffic. People in precarious situations call triple zero. “We want people …

Teresa Anderson IT Modernization and Cloud

9 Apr 2021

INDUSTRY TRENDS

Asset Management – it’s a marathon, not a sprint

Local councils across the country hold a large repository of assets. Depending on the location and size of the council, these might vary from vehicles and buildings, to agricultural and maritime equipment roads and highways, health and waste products, playgrounds, museums, and any number of other assets. Redland City Council has a population of just under 160,000, has over 12,000 registered businesses, 335 km of coastline, and holds $2.8 billion of assets under management. Most of their assets are to do with some form of “service delivery, shelter, movement or social interaction – really, they are all about liveability.” By …

Rosie Fea General

9 Apr 2021

INDUSTRY TRENDS

Blockchain Application

In our ever-changing world, there is a constant quest to make things easier, better, smarter. One of the manifestations of that in recent years is in the form of disruptive technologies, which has largely led to the gig economy. Where would we be without Uber, Airbnb, Ebay, Twitter or Amazon? One of the original disruptors was blockchain, or more accurately, distributed ledger technology (DLT), which is the tech behind it. In essence, DLT is a decentralised database managed by multiple participants, and Blockchain is a type of DLT which records information in a digital transactional chain, in a way that …

Paris Armstrong IT Modernization and Cloud

9 Apr 2021

WHITEPAPERS & REPORTS

Hybrid IT and Cloud Computing

All organisations, particularly large public sector organisations, produce vast amounts of information and data. Storing this data securely, reliably and accessibly is critical, but legacy storage systems are not as reliable or as robust as they need to be. Thus cloud storage on the internets is a solution that may be viable for some. This paper follows the data and cloud computing journeys of three organisations from three jurisdictions. Cloud computing is still in its infancy so hybrid forms of storage are preferred solutions in most instances, but these examples show what is possible and how quickly organisations can embrace …

Milena Tsitovitch IT Modernization and Cloud

8 Apr 2021