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Interviews

Let's Chat: Driving Innovation: How Georgia DDS is Transforming Customer Service

In this engaging interview, Spencer Moore, Commissioner, Georgia Department of Driver Services (DDS) described how Georgia’s DDS approach to digital tools, self-service options, and operational excellence is delivering seamless customer …
Jennifer Balon Jennifer Balon
Digital Services and Customer Experience
27 Mar 2025
Flag of United States
Industry Trends
Partner Content

Measure to Improve: How Artificial Feedback Loops Accelerate Cyber Security Maturity

Getting consistent feedback in cyber security is challenging since the best indicator, an actual breach, is what we aim to prevent. This article presents artificial feedback loops through control effectiveness …
Carina Nevill Carina Nevill
Cyber Security and Risk Management
Partner Content
Phronesis Security logo
27 Mar 2025 Global
Industry Trends

Innovating Policies to Drive Green Growth and Economic Resilience

Key takeaways on how Canada can align economic growth with climate action: Policy insights from BC's innovation leader
Jennifer Balon Jennifer Balon
Digital Services and Customer Experience
26 Mar 2025
Flag of Canada
On Demand

Leadership & Collaboration

Government leaders and Public Sector Network Advisory Board members explore how effective leadership cultivates change management and prepares the next generation of public servants for 21st-century workplace demands.
Jennifer Balon Jennifer Balon
Workforce, Skills and Capability
25 Mar 2025
Flag of United States
Industry Trends

Public Sector Podcast: Future Health - Driving Service Excellence and Intuitive Interactions to Build Trust and Deliver the Next Generation of Health Care

NSW Health's strategic efforts to enhance health system integration, AI capabilities, workforce engagement, and access for diverse communities.
Heather Dailey Heather Dailey
IT Modernization and Cloud
Public Sector Network logo
24 Mar 2025
Flag of Australia
Industry Trends

AI and Predictive Analytics: Shaping Decisions Across Sectors

Exploring the balance between generative AI and predictive analytics, this write up highlights the transformative potential, ethical considerations, and practical applications in shaping data-driven decisions across the public sector.
Madeson Darcy Madeson Darcy
Data, Analytics and AI
Public Sector Network logo
21 Mar 2025
Flag of Canada
Interviews

Let's Chat: Lessons from Estonia’s Health Revolution

Learn about Estonia’s strategies to bridge the digital divide and ensure equitable access to healthcare services.
Madeson Darcy Madeson Darcy
General
Public Sector Network logo
21 Mar 2025
Flag of Canada
On Demand

Fostering a Culture of Retention and Innovation in the Public Sector Workforce

This session features leading voices from across the state as they discuss strategies for building a sustainable government workforce. The discussion will focus on retention, adaptability, and initiatives that foster …
Jennifer Balon Jennifer Balon
Workforce, Skills and Capability
20 Mar 2025
Flag of United States