Interviews

Let's Chat: Driving Innovation: How Georgia DDS is Transforming Customer Service
In this engaging interview, Spencer Moore, Commissioner, Georgia Department of Driver Services (DDS) described how Georgia’s DDS approach to digital tools, self-service options, and operational excellence is delivering seamless customer …
27 Mar 2025
Industry Trends
Partner Content

Measure to Improve: How Artificial Feedback Loops Accelerate Cyber Security Maturity
Getting consistent feedback in cyber security is challenging since the best indicator, an actual breach, is what we aim to prevent. This article presents artificial feedback loops through control effectiveness …
Partner Content

27 Mar 2025

On Demand

Leadership & Collaboration
Government leaders and Public Sector Network Advisory Board members explore how effective leadership cultivates change management and prepares the next generation of public servants for 21st-century workplace demands.
25 Mar 2025
Industry Trends

Public Sector Podcast: Future Health - Driving Service Excellence and Intuitive Interactions to Build Trust and Deliver the Next Generation of Health Care
NSW Health's strategic efforts to enhance health system integration, AI capabilities, workforce engagement, and access for diverse communities.

24 Mar 2025
Industry Trends

AI and Predictive Analytics: Shaping Decisions Across Sectors
Exploring the balance between generative AI and predictive analytics, this write up highlights the transformative potential, ethical considerations, and practical applications in shaping data-driven decisions across the public sector.

21 Mar 2025
On Demand

Fostering a Culture of Retention and Innovation in the Public Sector Workforce
This session features leading voices from across the state as they discuss strategies for building a sustainable government workforce. The discussion will focus on retention, adaptability, and initiatives that foster …
20 Mar 2025