Beneath the Service: Implementing New Digital Services through Collaboration

Learn how collaboration across government departments drives the successful implementation and scaling of digital services to better serve citizens.

Public Sector Digital Landscape and the Digital Revolution with Data-Driven Decision Making

Explore how data-driven decision-making and technology are revolutionizing the public sector to enhance service delivery and inform strategic policy.

The Next Generation Learner: How to Deliver Visibility, Mobility and Personalisation

We can make learning transitions easier, and just as we have suspected all along, technology is the answer.

The Cost of Regulation: Drivers for Regulatory Reform and Digital Service Transformation

10 Year Projections of the Australian Government Estimated Annual Impact on Regulatory Burden.

The Mandatory Guardrails for High-risk AI​

In Australia, we’ve seen a wave of new frameworks and policies designed to create a unified approach, helping both public and private sector organisations navigate AI’s risks while still reaping …

Cloud Economics or Cloud FinOps: what is it and why your department needs it

Cloud computing has been the buzzword for the past decade, and most of you have probably heard about its cost-efficiency, scalability, and agility. But have you ever stopped to think …

State of the Service: Canadian Innovation 2025

Emerging trends, analytics and forecasting from 2024 polling data for the year ahead

Harnessing AI for Information and Workflow Management in the Public Sector

Discover how AI is revolutionizing information and workflow management, driving efficiency and innovation in the public sector.