Let's Chat: AI, Modernization, and Building Trusted Partnerships

Stephanie Dedmon, Chief Information Officer for Tennessee’s Department of Finance and Administration, discusses the state’s focus on responsible AI adoption—emphasizing governance, policy, and high-value use cases to maximize citizen benefits while maintaining cost efficiency. She highlights the successful modernization of Tennessee’s unemployment insurance system, a key achievement that has reduced fraud and enhanced online services for residents. Additionally, Dedmon underscores the critical role of trusted vendor partnerships, workforce development, and collaborative industry events in fostering innovation and operational excellence within public-sector IT.