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Case Studies

Case Study: Accelerating Digital Capability and CX in Government services - Driving Innovation, Trust, and Efficiency

How the DHS is expanding enterprise-wide solutions, leveraging AI, and continuing to improve internal capability to support inclusive, client-focused public services.
Heather Dailey Heather Dailey
Digital Services and Customer Experience
Public Sector Network logo
12 May 2025
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Industry Trends

Public Sector Podcast: Ohio's Local Government: Challenges and Opportunities in Innovation and Technology

Learn the value of matching technology solutions to community priorities, encouraging open dialogue, and earning public confidence by delivering clear, accessible, and people-focused digital services.
Heather Dailey Heather Dailey
IT Modernization and Cloud
Public Sector Network logo
5 May 2025
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Interviews

Let's Chat: Bridging Colorado’s Digital Divide with Strategic Infrastructure and Equity Initiatives

Brandy Reitter discusses the state's efforts to tackle challenges like missing middle-mile infrastructure and digital equity.
Kelly Zheng Kelly Zheng
Digital Services and Customer Experience
Public Sector Network logo
1 May 2025
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Interviews

Let's Chat: Bridging the Digital Divide in Colorado Through Innovation and Collaboration

William Chumley highlights initiatives like statewide broadband access, AI pilots, and community-driven solutions to enhance equity, security, and service delivery.
Kelly Zheng Kelly Zheng
Digital Services and Customer Experience
Public Sector Network logo
1 May 2025
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Case Studies

Case Study: Creating a Robust Capability Framework that Evolves in Step with QBCC’s Objectives to Meet Industry Needs

Discover how the Queensland Building Construction Commission (QBCC) is delivering on its revamped approach to digital service delivery and improved customer experience.
Heather Dailey Heather Dailey
Digital Services and Customer Experience
Public Sector Network logo
28 Apr 2025
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Whitepapers & Reports
Partner Content

Government resilience in the digital age

Our latest white paper argues that without robust digital infrastructure, states are vulnerable to collapse when faced with the next inevitable disruption.
Kristi Kalmaru Kristi Kalmaru
Cyber Security and Risk Management
Partner Content
Nortal logo
24 Apr 2025
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Industry Trends
Partner Content

How to Future-Proof Government Systems with Technology Modernization

Discover how governments can modernize legacy systems, leverage partnerships, and develop future-proof technology for successful digital transformation.
Eamonn Moriarty Eamonn Moriarty
IT Modernization and Cloud
Partner Content
Cúram by Merative logo
22 Apr 2025 Global
Interviews

Let's Chat: Critical intersection of AI, Ethics, and Public Sector Leadership

​Adam Dondro provides insights and thought-provoking perspectives on how public sector organizations can navigate the complexities of AI while maintaining ethical standards and public trust.
Madeson Darcy Madeson Darcy
Data, Analytics and AI
Public Sector Network logo
17 Apr 2025
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