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INTERVIEWS
AI, Data and Human Services in South Australia: A Conversation with Shikha Sharma

AI, Data and Human Services in South Australia: A Conversation with Shikha Sharma

Shikha Sharma shares how AI, data and modern digital foundations can help human services reduce administrative burden, improve decision-making, and deliver safer, more connected support for vulnerable communities.

James Ireland Digital Services and Customer Experience
9 Apr 2026
Flag of Australia
INDUSTRY TRENDS UNLIMITED PARTNER CONTENT
The moment “responsible AI” becomes real

The moment “responsible AI” becomes real

Aurelie Jacquet on escaping committee limbo and building trust that can survive delivery

Charlie Hamer Data, Analytics and AI
Future Government Institute (FGI) logo
9 Apr 2026
Global
INDUSTRY TRENDS
The Public Sector Podcast: Delivering Measurable Public Impact in Georgia

The Public Sector Podcast: Delivering Measurable Public Impact in Georgia

How a 75-person agency safeguards Georgia’s energy future through discipline, transparency and smart innovation.

Heather Dailey IT Modernization and Cloud
7 Apr 2026
Flag of United States
CASE STUDIES
Singapore’s Digital Infrastructure

Singapore’s Digital Infrastructure

Building agile, secure, resilient foundations at scale

Ross Ashman Digital Services and Customer Experience
3 Apr 2026
Flag of Australia
INDUSTRY TRENDS UNLIMITED PARTNER CONTENT
Make the Outcome the Boss

Make the Outcome the Boss

Delivery, Equity, and Connected Services

Ross Ashman Data, Analytics and AI
Future Government Institute (FGI) logo
1 Apr 2026
Flag of Australia
WHITEPAPERS & REPORTS
Key Takeaways | Government Innovation Showcase Victoria 2026

Key Takeaways | Government Innovation Showcase Victoria 2026

A practical snapshot of how the Victorian public sector is preparing for 2030, using AI to lift service delivery and productivity while strengthening trust through joined-up experiences, secure infrastructure, responsible …

Patrick Joy Digital Services and Customer Experience
30 Mar 2026
Flag of Australia
INTERVIEWS
Let’s Chat: Building Adaptive, Citizen‑Centric Innovation in Government

Let’s Chat: Building Adaptive, Citizen‑Centric Innovation in Government

A conversation with Christina Dentzien, Executive Director from Ministry of Service Alberta and Red Tape Reduction, Government of Alberta on blending use‑case‑driven innovation, real‑time data opportunities, strong data foundations, evolving …

Kelly Zheng Digital Services and Customer Experience
27 Mar 2026
Flag of Canada
INDUSTRY TRENDS
The Public Sector Podcast: Accelerating Digital Service Innovation through Whole of Government Digital Platforms

The Public Sector Podcast: Accelerating Digital Service Innovation through Whole of Government Digital Platforms

How WA is treating digital platforms as state assets to deliver faster services, reduce duplication, lower costs, and strengthen security and trust across government.

Heather Dailey Digital Services and Customer Experience
23 Mar 2026
Flag of Australia
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