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Gina Johar, SVP of Data and Knowledge Management from Infrastructure Ontario shares how equity, accessibility, and AI are central to her digital strategy
Why modern public sector organizations must shift from passive feedback collection to real-time, automated citizen experience systems.
Digital twins fail less from technology gaps than from starting too big. This article reframes them as decision infrastructure for public sector governance.
Karin Verspoor (RMIT University) explains why practical AI literacy and critical evaluation help public servants choose the right tools beyond generative AI, set guardrails for bias and hallucinations, and adopt …
A Catalyst for Public–Private Collaboration
Moving beyond digitisation to deliver truly user-centred, value-driven government services.
Q&A with Zacc Allen, Chief Information Officer, Virginia Department of Corrections
Carsten Boeving (Cenitex) shares how treating incident response as a practised muscle, defining crown jewels, and tightening early-warning triggers helps teams declare incidents faster, communicate clearly, and strengthen resilience across …
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