Digital and Technology Applications for a More Sustainable, Integrated and Patient-Centric Healthcare System

Duska Kennedy, Chief Digital Officer, North York General Hospital discusses enabling better care accessibility through digital health innovation

Leveraging connectivity, mobility and infrastructure to create the future

The topic of future cities and regions can be summed up by one word: ‘smarter’. Whilst none of us know what the future holds or how our cities, regions or any other territories will look in the future, what we do know is what we have now, and how we can use all of the tools at our disposal to think smarter and work smarter to create better efficiency.

Delivering a Connected and Seamless Experience for the Digitally-Driven Citizen with the Alberta Health Service

Alberta Health Services (AHS) developed their COVID-19 online self-assessment tool1 to empower Albertans in a time when everything was unknown, said Ammneh Azeim, the Digital Experience Lead at AHS. The tool is still in active use today.

Developing a Digital Public Service Eco-System - Innovate Western Australia 2023

In this Ministerial Address the Hon. Stephen Noel Dawson, MLC delves into how to developing a digital public service eco-system for all of Western Australia

Innovate Queensland: Where government meets to grow ideas

The last few years of the pandemic disruptions have shown to all levels of government that they need to change, adapt and innovate, not just from a technology standpoint but from a process perspective too. In many ways, COVID-19 was the catalyst that many agencies and departments were looking for, but it also forced changes that were not always planned or properly thought through due to the fast pace of the transformation that accompanied the first phase of the pandemic response. Now with hindsight and more time to plan, many agencies are consolidating the gains they made whilst also embedding …

Improving Citizen Experience by Leveraging Digital Technology and Transformation

In our modern world, all industries have or should be embracing the technologies of the digital age. Some have done so in overt and very public ways by changing their entire processes from purely face-to-face experiences, to virtual or hybrid experiences. One example comes from Main Roads Western Australia. In 2021 Main Roads was chosen by the ATO to be part of a pilot program focusing on electronic or eInvoicing.

Improving Response and Preparedness for More Resilient Frontline Services

The pandemic has been first and foremost a health crisis, and whilst most industries can learn lessons from how they responded or what the pandemic has meant for them, it is the health sector that most likely has the most to learn and will continue to be most affected. There are “a lot of challenges ahead,” but equally, the pandemic has taught a lot of lessons that NSW Ambulance and all other ambulance services should heed.

On Demand - Public Sector Innovation Show British Columbia 2022 - Digital Trust and the New BC Wallet

Hear from our speaker John Jordan as they discuss about  • How is the government combating identity theft, phishing and surveillance through a new layer of digital trust • Delivering trust for both individuals and businesses, and across the public and private sectors through digital services • Inst…