Insights

INDUSTRY TRENDS

The Public Sector Podcast: Bridging the Digital Skills Gap in Government

How government can build the tech capability it needs — even with legacy systems, tight budgets, and rising AI demands.

Heather Dailey Workforce, Skills and Capability

12 Jan 2026

GUIDES

2025 Research Digest: A catalogue of public sector transformation insights

A curated catalogue of 40+ Executive Summaries exploring how governments across Australia and New Zealand are navigating digital transformation, AI, data, cyber and system reform.

Patrick Joy General

11 Jan 2026

INTERVIEWS

Let’s Chat: Building Smarter, Safer Data for Ontario’s Future

Mandeep Flora, Director, Governance and Standards, Ontario Ministry of Public and Business Service Delivery and Procurement outlines how Ontario must strengthen data governance, break down organizational silos, and update legislation …

Kelly Zheng Data, Analytics and AI

8 Jan 2026

ON DEMAND

Future Trends in Digital Government

This forward-looking panel brings together government and industry leaders to explore how emerging technologies like AI and blockchain are transforming the future of digital government.

Kelly Zheng Digital Services and Customer Experience

8 Jan 2026

ON DEMAND

Progress on the Digital Government Strategic Plan: Advancing Wave 3 Goals

As Colorado government embrace digital transformation, the focus shifts to achieving the ambitious objectives of Wave 3 in the Digital Government Strategic Plan. This session outlines key milestones, share insights …

Kelly Zheng Digital Services and Customer Experience

7 Jan 2026

INDUSTRY TRENDS

Government services enter the AI era

Australia’s digital government performance has stabilised, but uneven AI readiness and discoverability now risk creating a new gap in citizen access, trust and service effectiveness.

Patrick Joy Digital Services and Customer Experience

6 Jan 2026

CASE STUDIES PARTNER CONTENT

Improving Prehospital Documentation and Acute Care Handover Through Clinician-Led Digital Design

A clinician-led case study exploring how structured digital documentation could support safer prehospital handover and stronger clinical governance, developed using in-silico methods.

Jadumani Singh Data, Analytics and AI

5 Jan 2026

INDUSTRY TRENDS

From Wallpaper Cleaner to World-Changer: Play-Doh and Data Governance

This article tells the surprising story of how Play-Doh was reinvented from wallpaper cleaner into a beloved toy, then draws four clear, practical parallels to show how government can do …

Dr. Joe Perez Data, Analytics and AI

5 Jan 2026