What’s Next for Digital.NSW? - Digital.NSW 2022

Imagine a government that anticipates your needs and delivers transparent, inclusive, easy to use services, accessible from anywhere. We believe that by accelerating an integrated digital landscape, we have a chance to become the world’s most customer centric government by 2023. Putting customers at the centre of everything we do is about creating services that are trusted, easier and more effective. Greg Wells dives into the future vision for NSW.

The Metaverse and Web3 Panel Discussion - Digital.NSW 2022

Join our expert panel, including The Hon. Victor Dominello MP, as they unpack how government should look at Web3 while addressing benefits and challenges.

Ministerial Keynote Address - Digital.NSW 2022

This session will explore the future role that digital will continue to play in delivering citizen centric services to NSW. Minister Victor Dominello MP will share thinking on the impact on customers and the future benefits for the State of NSW.

Corporate Service Innovation: Key Trends & Priorities Shaping State Government Procurement and Finance Transformation

The COVID-19 pandemic changed the waymost industries operate. For most office workers across the corporate sector, initially it forced employees to work from home, but then as the pandemic began to recede, many of the workers returned to the office and realised that things had to change. Overall, w…

Shifting role of Human Resources in Public Sector Transformation with Catherine McLachlan

Before we kick off for the HR Innovation Roadshow 2023 in January, delve into an insightful conversation with Catherine McLachlan, Assistant Secretary of the People Strategy and Engagement Branch, from the Department of Home Affairs to understand the Department's shifting role of Human Resources in Public Sector Transformation.

eInvoicing – The Key to Improving your AP/AR Operations

Over 100 Commonwealth Government agencies have now become eInvoicing enabled. In this article, find out how e-invoicing works and how it compares with standard invoicing.

Global Government Innovators eBook

With contributions from 35 public sector leaders from all tiers of government from five regions – Australia, New Zealand, the United States, Canada and the United Kingdom - Public Sector Network’s 2022 Global Government Innovators eBook has been written to showcase the people and projects that supported their citizens and kept everything running during a chaotic few years, as well as those driving transformation to help build a stronger, smarter, more resilient public sector for the future.

Revamping the Roadmap to a Smarter and Resilient Shared Service Model

Government services are made up of different departments and agencies all working towards a common cause. Many of the institutions often feel siloed and independent, yet as Paul Glover, the President of Shared Services Canada says, any service that you interact with in the federal government, if it's digital in some way, then Shared Services Canada (SSC) has something to do with it. They make government services run and in the process, link many of the departments and agencies. We essentially provide IT and technology-based services to all federal departments and agencies. This includes networks, hardware and software. The individual …