Advancing Digitally Enabled Integrated Care Systems

COVID-19 was first and foremost a health crisis, so using that as an opportunity, the hospital group decided to reimagine access to care, and it allowed us to be creative. They wanted to leverage technology to produce results for their patients, whilst also being mindful of our systems and the evolving nature of COVID-19. The result was an LTC remote monitoring program. With the implementation of a specific tool, the program was designed to detect early signs of decline in the health status of residents in nursing homes. The tool that they used was Preview-ED (Practical Routine Elder Variants to …

Australia's Latest Cyber Security Challenges

We hope this article helped to inspire you with some ideas strengthening the cyber security ecosystem!

Understanding and Overcoming our Health Data Problem

Data analytics challenges are a roadblock for new digital systems that could help overcome the healthcare challenges we face. These include staff shortages, poor access to services, increased wait times, and how to care for an older population with more chronic conditions. We surveyed 180 healthcare executives across public and private organisations, large and small hospitals, and city and rural locations. What we found was that a lack of trust in data, challenges with data quality and the absence of a holistic digital transformation strategy were all hurdles to organisations using data analytics to meet their top business objectives. Despite …

Procurement Transformation: Integrating New Engagement Approaches to Ensure Supplier Diversity

A large federal government, like the Government of Canada, is involved in a vast array of activities and processes, many of which affect and impact the lives of its citizens. Some of these services affect citizens in direct and obvious ways, whilst others are more indirect and less known. One of these indirect services – which is no less important – is the field of procurement. It may not seemingly impact the lives of citizens on a daily basis, but Clinton Lawrence-Whyte, the Director General of Procurement Assistance Canada within Public Services and Procurement Canada (PSPC), says that procurement is …

Speaker Spotlight Q&A: Ed Kelly - Chief Data Officer, State of Texas

Meet Ed Kelly, Chief Data Officer, Texas Department of Information Resources He currently serves as the Chief Data Officer for the State of Texas at the Department of Information Resources (DIR). In his role, he works with state agencies and institutions of higher education to collaboratively develop data policies, standards, and best practices to improve data governance and data management statewide. Prior to joining DIR, he held public sector positions with the Texas Department of Agriculture as Chief Administrative Officer (CAO) and with the Texas Department of Public Safety as Chief Information Officer (CIO). Additionally, Ed’s experience includes a variety …

Key Takeaways From The Innovate SA 2022 Showcase

While covid has accelerated what was already an increasing demand for digital services from the constituent, 80% of the attendees in the CX and Digital stream felt that they were at the beginning or at the strategizing stage of their CX and digital journey. Both frightening and exciting when you see how far things have come since the start of the pandemic. But also, a reminder of the journey that lays ahead of us. When the main audience was asked what the priorities for the next 12 to 24 months the answers told us there is a lot on the …

Personalized and Intuitive Healthcare with Technology

Across much of the healthcare sector worldwide, the global pandemic that many of us are still living through, exposed some of the fault lines that many of the medical professionals have known about for years. The medical sector – like most sectors – is not perfect and is not immune to problems. In fact, many of the larger problems have been festering for a long time, but the sector has been too busy or too blind to address them. Though the pandemic has exposed this publically, an institution like Hamilton Health Sciences knew that there were issues many years earlier. …

Exclusive Interview with Jaime Schorr - Chief Procurement Officer at State of Maine Q&A

Jaime C. Schorr is the Chief Procurement Officer for the Maine Department of Administrative and Financial Services. In this capacity, she oversees Procurement Services, Information Technology Procurement, Central Services (Postal Operations and Surplus), Central Fleet Management, and the Central Warehouse. Jaime provides consolidated management and coordinates oversight over the various divisions of the Bureau. Her directional leadership and strategic management ensures purchases, procurements, and acquisitions of all contractual services, supplies, materials, and equipment facilitate the most economical use of public funds. Jaime holds a BA from The George Washington University, an MBA from New England College and a JD from …