Insights

Shifting role of Human Resources in Public Sector Transformation with Catherine McLachlan

Before we kick off for the HR Innovation Roadshow 2023 in January, delve into an insightful conversation with Catherine McLachlan, Assistant Secretary of the People Strategy and Engagement Branch, from the Department of Home Affairs to understand the Department's shifting role of Human Resources in Public Sector Transformation.

Purva Deshpande Workforce, Skills and Capability

12 Dec 2022

INDUSTRY TRENDS

eInvoicing – The Key to Improving your AP/AR Operations

Over 100 Commonwealth Government agencies have now become eInvoicing enabled. In this article, find out how e-invoicing works and how it compares with standard invoicing.

Purva Deshpande General

11 Dec 2022

WHITEPAPERS & REPORTS

Global Government Innovators eBook

With contributions from 35 public sector leaders from all tiers of government from five regions – Australia, New Zealand, the United States, Canada and the United Kingdom - Public Sector Network’s 2022 Global Government Innovators eBook has been written to showcase the people and projects that supported their citizens and kept everything running during a chaotic few years, as well as those driving transformation to help build a stronger, smarter, more resilient public sector for the future.

Nouha Elmasri Digital Services and Customer Experience

9 Dec 2022

INDUSTRY TRENDS

Revamping the Roadmap to a Smarter and Resilient Shared Service Model

Government services are made up of different departments and agencies all working towards a common cause. Many of the institutions often feel siloed and independent, yet as Paul Glover, the President of Shared Services Canada says, any service that you interact with in the federal government, if it's digital in some way, then Shared Services Canada (SSC) has something to do with it. They make government services run and in the process, link many of the departments and agencies. We essentially provide IT and technology-based services to all federal departments and agencies. This includes networks, hardware and software. The individual …

Kelly Zheng General

8 Dec 2022

INDUSTRY TRENDS

Ensuring Investments in Smart Infrastructure Deliver Maximum Value to Citizens

The pace of technology in our modern world means that organizations at all levels and in all sectors constantly need to move forward or they will be left behind. This is particularly true in the public sector and at the municipal government level. It is often said that municipal governments are closest to the people, but in order for that to be all the more accurate, municipal governments need to embrace the technological advancements that so many of their citizens are engaged in daily. Many of them do that and do it very well. But in a broad sense it …

Kelly Zheng General

7 Dec 2022

WHITEPAPERS & REPORTS PARTNER CONTENT

Strategy and Outcomes Planning

Outcomes Planning and Strategy execution at each branch of the public sector, whilst global best practise, is proving difficult stay on top off, difficult to deploy and is challenging traditional lines of structure and ways of working and triggering cultural resistance. Outcomes planning and program methodology is yet to be mastered as a way of working. Etvia, specialists in strategy execution, have researched this challenge for two years and designed and built the first integrated people, process and technology solution in the world. Our patented Strategy/Outcomes Plan management system is a single point of reference for managing the process from …

Janet Hunter General

6 Dec 2022

INDUSTRY TRENDS

Building Digital Talent Across Government Teams

We live in a world these days where almost every service has a digital component, and that is as true in the private sector as it is in the public sector. For instance, no agency, department or company is legitimate without a website, though an information-only website it not sufficient; it needs to be a portal for interaction and service provision. Hillary Hartley, the Deputy Minister and Chief Digital and Data Officer at the Ontario Digital Service, which is part of the Ministry of Finance, says that the digitization of society means that the public expects to be able to …

Madeson Darcy IT Modernization and Cloud

6 Dec 2022

INDUSTRY TRENDS

Challenging Bias and Barriers & How to Champion for Change and Become a Better Ally in the Workplace

When is the right time to step up? Lena Metlege Diab says that if you were to sit and think about when is the right time to have a baby, many of us may never find the right time for it. We may never be ready. But sometimes you just need to take the plunge and hopefully it turns out good on the other side. The same is true for women’s advocacy, whether it’s politics or leadership roles, particularly if we have a drive for it. The biggest inhibiting factor is self-belief. As a woman, when you speak out, you …

Madeson Darcy Workforce, Skills and Capability

6 Dec 2022