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INDUSTRY TRENDS
Integrating and Stabilising Platforms to Leverage Future Data, Analytics & AI Capabilities

Integrating and Stabilising Platforms to Leverage Future Data, Analytics & AI Capabilities

We want to support the innovation and co-creation of services and experiences for students by creating distinctive, equitable, accessible, culturally attuned and user-shaped experiences across the university. Director of Planning and Information, University of Auckland The second section, as stated earlier, is about using data for the benefit of students. This realisation crystallised during the height of COVID-19, when some students continued to engage with the campus, even whilst the majority of students and staff were at home. “We wanted to understand who was on campus, who wasn’t, and who needed extra support.” Prototypes for understanding student engagement “were rapidly …

Neboneid Hamoo Data, Analytics and AI
27 Sep 2021
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INDUSTRY TRENDS
The process of developing a workforce plan

The process of developing a workforce plan

There are many ways to create a plan, or maybe more accurately, there are many elements that could be part of a plan. In case you missed it, last week we had an article on why workforce planning was so vital to a public organisation. “A gap analysis should then be conducted, which takes into account the current state and looks at where we actually want to be, or the desired state.” This is critical because it “shows what’s lacking.” And to overcome what’s lacking, “the next stage is consultation.” This is a more focused and narrow process than surveys …

Milena Tsitovitch
21 Sep 2021
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WHITEPAPERS & REPORTS
Using automation tools to deliver measurable impact in the transport sector

Using automation tools to deliver measurable impact in the transport sector

The NZTA is “an evidence-based organisation,” and also encompasses a “Centre of Excellence for Research and Analytics.” Within that are eight teams based around data, research, evaluation, insights, analytics, business intelligence and advisory, designed to assist the agency to make better decisions. The Advanced Analytics and Modelling team is one of the eight teams, and their goal is to “take data as our input and find the most appropriate scientific methods, processes, algorithms or systems to help deliver insights, evidence and experience to enable decisions. We are a conduit between data and decisions, and the expectation is that this will …

Rosie Fea
19 Sep 2021
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INDUSTRY TRENDS
Harnessing interoperable technologies to facilitate end-to-end automation

Harnessing interoperable technologies to facilitate end-to-end automation

Harnessing interoperable technologies to facilitate end-to-end automation Most of us, especially those who work in or around the public sector, take for granted the fact that we have access to technology and the know-how to use it. Whilst computers and the internet have changed the way so many people connect, play, and work, not everyone has the same access or ability to use the technology that for many of us is so prevalent and essential. This was especially the case during New Zealand’s COVID-19 lockdown in 2020. Some people, no matter what resources they have access to, will never take …

Milena Tsitovitch IT Modernization and Cloud
19 Sep 2021
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INDUSTRY TRENDS
Enterprise Architecture Capability with a Focus on Data, Information & Analytics

Enterprise Architecture Capability with a Focus on Data, Information & Analytics

Unlike in other organisations, the CEO or chief statistician at Stats NZ is also the “government chief data steward (GCDS),” and the refresh came about because the GCDS wanted to know “what are the key data assets, and what policy or governance levers enable access and use.” New Zealand’s government enterprise architecture provides a simple structure for information and tools that support “a purposeful change and the refresh, in particular, is focussed on the data, information and analysis domains.” The refresh also came about because governments often have “good intentions and good ideas, but then priorities within the organisation change, …

Teresa Anderson IT Modernization and Cloud
19 Sep 2021
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INDUSTRY TRENDS
The Importance of Workforce Planning

The Importance of Workforce Planning

A people plan, a people and culture plan or an HR plan are all part of the same thing. Yet some organisations claim that they “don’t have time for such a plan, or it’s too much work.” It is true that the process to create a plan can be lengthy, but it is equally true in almost all cases that not having a workforce plan of some kind is worse. Without a strategic direction, there is a higher chance of “turnover, unengaged and unhappy employees, stress and workload pressures, increased leave, and most importantly, a lowered return on investment.” Attracting …

Milena Tsitovitch Digital Services and Customer Experience
14 Sep 2021
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WHITEPAPERS & REPORTS
How Technology is Transforming the Emergency Management Cycle in 2021

How Technology is Transforming the Emergency Management Cycle in 2021

Whilst the specific models may vary, they cover the same tasks, with which technology can assist. In fact, digital transformation is already occurring across each stage of the Emergency Management Cycle to streamline operations among agencies who share a common goal; to improve safety, resilience and recovery outcomes in Australian communities during and after disasters occur. Preventative actions reduce the likelihood of a disaster event occurring, and the severity of the disaster should it eventuate. Prevention activities are ongoing, with technology helping to improve preventative initiatives across emergency management portfolios. Local governments, disaster districts and the state prepare for disasters …

Lily Stokes
3 Sep 2021
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INDUSTRY TRENDS
IoT in the Public Sector

IoT in the Public Sector

Essentially the document and the plan have “five priority areas: institutions and governance; infrastructure funding and pricing; housing affordability and supply; climate change, resilience and the environment; and technology change and our digital future.” Although technology is listed separately, in many ways it “runs across all of the priorities, and adapting to technology is essential to lowering costs, improving services and improving infrastructure delivery.” The problem however – which in some ways is a good problem to have – is that “we’re laying down assets that have very long lifespans.” Some are “more than generational, like some of our water …

Paris Armstrong General
2 Sep 2021
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Recommendations

Eliminating Vulnerabilities: Legacy Applications and the Modernization of Tennessee's Services
Eliminating Vulnerabilities: Legacy Applications and the Modernization of Tennessee's Services
INDUSTRY TRENDS 20 Jun 2025
Ohio's Local Government: Challenges and Opportunities in Innovation and Technology
Ohio's Local Government: Challenges and Opportunities in Innovation and Technology
ON DEMAND 23 May 2025
Redefining Cyber Resilience through proactive Vulnerability Reduction
Redefining Cyber Resilience through proactive Vulnerability Reduction
INDUSTRY TRENDS 18 Jul 2025
Iterate or Stagnate: Radical Incrementalism in the Shift to Government 3.0
Iterate or Stagnate: Radical Incrementalism in the Shift to Government 3.0
INDUSTRY TRENDS 2 Jun 2025
Legacy System Support: How to extend the life and value of your legacy systems.
Legacy System Support: How to extend the life and value of your legacy systems.
INDUSTRY TRENDS 3 Jun 2025