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Digital NSW 2024 Insights

INDUSTRY TRENDS
Learning from the success of the Process and Technology Harmonisation (PaTH) Program

Learning from the success of the Process and Technology Harmonisation (PaTH) Program

An excellent example of cross-government collaboration in the digital transformation space

Melissa Cowan Digital Services and Customer Experience
13 Nov 2024
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INDUSTRY TRENDS
Fireside Chat: Digitally enabled transformation in NSW Government

Fireside Chat: Digitally enabled transformation in NSW Government

Digitally enabled transformation provides opportunities to deliver better, more efficient services.

Melissa Cowan Digital Services and Customer Experience
11 Nov 2024
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INDUSTRY TRENDS
Realising the potential of AI and emerging technology in a safe way to increase efficiencies

Realising the potential of AI and emerging technology in a safe way to increase efficiencies

What the NSW AI Assurance Framework and Digital Assurance Framework are doing for responsible AI use.

Melissa Cowan Data, Analytics and AI
4 Nov 2024
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INDUSTRY TRENDS
NSW Digital Government Strategy - Mission 4: Enhancing Resilience and Safety in Digital and Physical Environments for NSW

NSW Digital Government Strategy - Mission 4: Enhancing Resilience and Safety in Digital and Physical Environments for NSW

A strategy to enhance resilience and safety in NSW by strengthening digital and physical systems, ensuring preparedness for emergencies, and safeguarding community trust.

Charlie Hamer Digital Services and Customer Experience
27 Oct 2024
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INDUSTRY TRENDS
Mission 3: Building Trust through Reliable, Secure Digital Services and Sustainable Digital Infrastructure

Mission 3: Building Trust through Reliable, Secure Digital Services and Sustainable Digital Infrastructure

A strategy to build trust through secure, reliable digital services and sustainable infrastructure, ensuring privacy, modernisation, and environmental responsibility for the NSW community.

Charlie Hamer Cyber Security and Risk Management
23 Oct 2024
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INDUSTRY TRENDS
NSW Government Digital Strategy - Mission 2: Digital-Driven Growth and Innovation

NSW Government Digital Strategy - Mission 2: Digital-Driven Growth and Innovation

A strategy to use digital technology for enhancing service delivery, supporting economic growth, and driving productivity while balancing innovation and risk in New South Wales.

Charlie Hamer Data, Analytics and AI
22 Oct 2024
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INTERVIEWS
Groundbreakers with Kristin Bamford, Group Product Director, Service NSW

Groundbreakers with Kristin Bamford, Group Product Director, Service NSW

On a career in public sector tech and the trajectory of digital initiatives in NSW

Jordan Mullins Digital Services and Customer Experience
14 Oct 2024
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INDUSTRY TRENDS
NSW Government Digital Strategy - Mission 1: Ensuring Digital Services Are Accessible, Inclusive, and Connected for Everyone in NSW

NSW Government Digital Strategy - Mission 1: Ensuring Digital Services Are Accessible, Inclusive, and Connected for Everyone in NSW

An overview of the NSW Government's mission to create inclusive, accessible, and connected digital services for all residents, focusing on digital inclusion, enhanced connectivity, accessibility standards, and community-driven service design

Charlie Hamer Digital Services and Customer Experience
13 Oct 2024
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