Cyber Security in the Public Service 2020

With cybercrime on the rise in Australia and globally, and with the world more connected than ever and in the context of COVID-19, it is crucial that all organisations including governments are aware of what cyber security is and take its impact seriously. Cyber security should be embedded into the planning of every organisation, and updated strategies to identify and deal with it need to be developed and implemented. Cyber security professionals along with academics in this field have excellent tips, guidance and advice for organisations and governments on how to monitor cybercrime and how to deal with it. Through …

Women in Leadership 2020

As workplaces change, evolve and adapt – both in general and as a result of the Covid-19 crisis – it is important that they do so drawing on confidence, relatability and leadership experience. They also need to be diverse and inclusive, which means having more women involved. These aren’t examples of female leadership; these are examples of leadership from a female perspective that we can all learn from.

Architecting the Future Smart City 2020

At Architecting the Future Smart City, both domestic and international public sector leaders came together to explore how to create a smart city framework that delivers outcomes that matter. This report will unpack the key trends, opportunities and challenges in this space. This paper includes the insights from speakers at a recent event that, like so many of late, was held virtually. That was only possible because of the way technology has improved and continues to do so. Many of us are connected all the time with the number of devices constantly expanding. This is most noticeable in cities, as …

Innovation in the Western Australian Public Service 2020

On 5 March 2020 Public Sector Network (PSN) partnered with the Western Australian Government to present the WA Government Innovation Showcase 2020, a one-day event intended to explore and advance the WA Government’s Innovation and Digital Transformation strategies. T…

Innovation in the New South Wales Public Service

In most NSW Government agencies, major transformation or change is either already happening, or is just about to occur. Given this inevitable tide of transformation, what do leaders need to know and do to ensure transformation is successful and as the public sector shifts to a somewhat un…

APIs In Action: How APIs are Facilitating Open Data Sharing and Enhancing Citizen Outcomes

Application Programming Interfaces, commonly referred to as APIs, are the cornerstone of modern applications, enabling core features of complex software to be extended and integrated in many different ways. The adoption of Big Data, coupled with Federal Open Government Data initiatives around the world have driven increased use of APIs. APIs are rapidly innovating and transforming the way that organisations can deliver services and improve customer experiences. By adopting an API first digital government approach, in the public sector, these benefits manifest themselves in three key ways: Ultimately however APIs are about transparency, sharing and openness, which is how most …

6 Top Tips: Embedding a Data Centric Organisational Culture

Data is king in the technological economy, but before you can unlock its potential, you’ll need the right culture. To learn more about embedding a data-centric organisational culture read on below. In the second part of the series we look at how to build the right culture to effectively harness data for informed decision making. Data has become an organisation’s most valuable asset, providing a strong foundation for decision making and citizen experience initiatives. But unlocking its true potential is more than just empowering leaders to make better decisions using insights extracted from data; it’s about embedding data science into …

State of Ransomware Industry Update 2020

The increased reporting of cyber incidents among large companies in ANZ in the first half of 2020 has been clearly evident. A handful of ransomware families are dominating these attacks. It is not uncommon for many organisations to fail to report breaches, or worse, to be completely unaware that they have even taken place. Ransomware is being used for much more than just blackmail. It can be used as a diversion; first harvesting credentials for later use, and then encrypting the drive to keep IT staff occupied while the attacker covers their tracks. More recently, attackers have accomplished even more …