Building Resiliency in an Increasingly Complex and Uncertain Environment
This is particularly important for a department like TMR, which has responsibility across the vastness of the whole state. TMR looks after “over 33,000 km of state-controlled roads,” including bridges, as well as all “bus, rail, ferry and tram services.” It employs over 9,600 people, has about 100 offices or locations across the state, including “90 customer service centres.” It’s a big and complex department that is referred to internally as “an ecosystem rather than just a department.” Disaster management is part of the mandate, and in 2020, TMR spent “nearly $87 million on natural disaster recovery and repairs,” much …
