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Industry Trends

Public Sector Podcast: Quality & Speed - Bias for Action

How to find the right balance between quality and speed when it comes to successful customer service delivery.
Heather Dailey Heather Dailey
Digital Services and Customer Experience
Public Sector Network logo
9 Feb 2025
Flag of New Zealand
Case Studies

Case Study: Supporting Frontline Clinicians in SA through Data-Driven Decision Making

A new learning health system to automate decision-making processes and reduce the cognitive load on clinicians for South Australia
Heather Dailey Heather Dailey
Data, Analytics and AI
Public Sector Network logo
9 Feb 2025
Flag of Australia
Case Studies

CASE STUDY: Increasing Access to Equitable Justice with Amica, South Australia’s Government Platform

Learn how South Australia is using Artificial Intelligence (AI), natural language processing (NLP) to close the gaps in the justice system.
Heather Dailey Heather Dailey
Digital Services and Customer Experience
Public Sector Network logo
8 Feb 2025
Flag of Australia
Guides
Bronze Partner Content

Microsoft MVP explains 149 pages in only 12: Guide to Active Directory Forest Recovery

You know that Microsoft provides a 29-step guide to manual AD Forest recovery, but do you understand all that is involved in those 29 steps?
Liz Lovelace Liz Lovelace
Cyber Security and Risk Management
Bronze Partner Content
Semperis logo
6 Feb 2025
Flag of Canada
Whitepapers & Reports

The Rule of Data: Lessons from Pennsylvania on Building Digital Equity and Trust

Research Innovation Council USA Brief | Vol.03 | Pennsylvania State Government | Harrisburg University
Patrick Joy Patrick Joy
Data, Analytics and AI
6 Feb 2025
Flag of United States
Whitepapers & Reports

Capabilities for a Citizen-Centric Digital Government: Can Data-Driven Decision-Making Boost Public Trust?

Research Innovation Council Canada Brief | Vol.01 | Government of Alberta | University of Alberta
Patrick Joy Patrick Joy
Digital Services and Customer Experience
6 Feb 2025
Flag of Canada
Case Studies

Case Study: EdChat’s PoC for the use of Generative AI in Education

Learn how South Australia's Department for Education is exploring AI applications in education while maintaining secure and ethical use.
Heather Dailey Heather Dailey
Workforce, Skills and Capability
Public Sector Network logo
6 Feb 2025
Flag of Australia
Whitepapers & Reports

The Practicality of AI: How California State Government Safely Deploys AI for Citizens

Research Innovation Council USA Brief | Vol.02 | California State Government | University of Colorado Denver
Patrick Joy Patrick Joy
Data, Analytics and AI
5 Feb 2025
Flag of United States

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