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Showing 17–23 of 23 insights

Digital NSW 2024 Insights

INTERVIEWS Members-only
“The newest generation of cyber security is being defined by tactical skill sets and advanced operational capabilities.”

“The newest generation of cyber security is being defined by tactical skill sets and advanced operational capabilities.”

Sam Mackay, CISO for the NSW Department Customer Service on the changing role of information security in the public sector

Jordan Mullins Cyber Security and Risk Management
23 Sep 2024
Flag of Australia
INDUSTRY TRENDS Members-only
A Primer on Agile Procurement and Investment Assurance: A Pathway to Generative AI in NSW Public Sector

A Primer on Agile Procurement and Investment Assurance: A Pathway to Generative AI in NSW Public Sector

Enabling Digital NSW Innovation & Inclusion through ICT and Digital Sourcing Transformation

Patrick Joy Digital Services and Customer Experience
17 Aug 2024
Flag of Australia
INDUSTRY TRENDS Members-only
Ready Set Roadmap: Becoming an Employer of Choice to the Workforce of the Future

Ready Set Roadmap: Becoming an Employer of Choice to the Workforce of the Future

How the public sector can position itself as an employer of choice capable of attracting and retaining top talent while driving positive outcomes for the community.

Jordan Mullins Digital Services and Customer Experience
13 Aug 2024
Flag of Australia
INTERVIEWS
Groundbreakers: San Chander, Director, Identity Engagement with Digital Identity, Identity NSW

Groundbreakers: San Chander, Director, Identity Engagement with Digital Identity, Identity NSW

Profiling this public sector innovator on what it takes to drive first-in-the-nation digital identification and verification

Jordan Mullins Digital Services and Customer Experience
10 Aug 2024
Flag of Australia
INTERVIEWS
Let's Talk: Ensuring Government Services Benefit 8 Million Customers with Laura Christie

Let's Talk: Ensuring Government Services Benefit 8 Million Customers with Laura Christie

Laura Christie discusses collaborative digital transformation efforts in NSW, highlighting challenges, innovative solutions like digital bootcamps, and ensuring inclusive digital services for 8 million customers.

Purva Deshpande Digital Services and Customer Experience
22 Jul 2024
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WHITEPAPERS & REPORTS Members-only
Trustworthy, Inclusive & Intelligent: Understanding NSW Government Priorities in 2024

Trustworthy, Inclusive & Intelligent: Understanding NSW Government Priorities in 2024

A NSW Public Sector Report: Inclusion, Cyber, AI & Innovation

Nouha Elmasri Digital Services and Customer Experience
17 Mar 2024
Flag of Australia
INTERVIEWS
Key Steps to Navigate AI and Gen AI in 2024

Key Steps to Navigate AI and Gen AI in 2024

Insights on the Ground with Ian Oppermann

Nouha Elmasri Data, Analytics and AI
10 Jan 2024
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More Insights

Global Top 50: Government Innovators 2024

Global Top 50: Government Innovators 2024

Patrick Joy
From Surviving to Thriving: A Global Outlook on the Priorities, Processes and Perspectives Shaping the Future Public Sector

From Surviving to Thriving: A Global Outlook on the Priorities, Processes and Perspectives Shaping the Future Public Sector

Nouha Elmasri
Q1 2025 Research Digest: Government’s Shift from “Emerging” to “Embedded” AI

Q1 2025 Research Digest: Government’s Shift from “Emerging” to “Embedded” AI

Patrick Joy
Key Takeaways | Government Innovation Showcase Victoria 2026

Key Takeaways | Government Innovation Showcase Victoria 2026

Patrick Joy
State of the Service: Australian Innovation 2024

State of the Service: Australian Innovation 2024

Jordan Mullins

On Demand Videos

Let's Chat: Alexis Coxon, Business & Cyber Resilience Manager, Victoria Legal Aid

Let's Chat: Alexis Coxon, Business & Cyber Resilience Manager, Victoria Legal Aid

Alexis Coxon
Let's Chat: Ian Pham, Chief Information Security Officer, Victorian Managed Insurance Authority

Let's Chat: Ian Pham, Chief Information Security Officer, Victorian Managed Insurance Authority

Ian Pham
Let's Chat: Matt Henderson, Inspector, VIC Police

Let's Chat: Matt Henderson, Inspector, VIC Police
Around The Grounds Government Cybersecurity Showcase Victoria 2026

Around The Grounds Government Cybersecurity Showcase Victoria 2026
Seamless Citizen Engagement 23:30

Seamless Citizen Engagement

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