Insights

Access quality content from global government thought leaders




Digital NSW 2024 Insights

Interviews

“The newest generation of cyber security is being defined by tactical skill sets and advanced operational capabilities.”

Sam Mackay, CISO for the NSW Department Customer Service on the changing role of information security in the public sector
Jordan Mullins Jordan Mullins
Cyber Security and Risk Management
23 Sep 2024
Flag of Australia
Industry Trends

A Primer on Agile Procurement and Investment Assurance: A Pathway to Generative AI in NSW Public Sector

Enabling Digital NSW Innovation & Inclusion through ICT and Digital Sourcing Transformation
Patrick Joy Patrick Joy
Digital Services and Customer Experience
17 Aug 2024
Flag of Australia
Industry Trends

Ready Set Roadmap: Becoming an Employer of Choice to the Workforce of the Future

How the public sector can position itself as an employer of choice capable of attracting and retaining top talent while driving positive outcomes for the community.
Jordan Mullins Jordan Mullins
Digital Services and Customer Experience
13 Aug 2024
Flag of Australia
Interviews

Groundbreakers: San Chander, Director, Identity Engagement with Digital Identity, Identity NSW

Profiling this public sector innovator on what it takes to drive first-in-the-nation digital identification and verification
Jordan Mullins Jordan Mullins
Digital Services and Customer Experience
10 Aug 2024
Flag of Australia
Interviews

Let's Talk: Ensuring Government Services Benefit 8 Million Customers with Laura Christie

Laura Christie discusses collaborative digital transformation efforts in NSW, highlighting challenges, innovative solutions like digital bootcamps, and ensuring inclusive digital services for 8 million customers.
Purva Deshpande Purva Deshpande
Digital Services and Customer Experience
Public Sector Network logo
22 Jul 2024
Flag of Australia
Whitepapers & Reports

Trustworthy, Inclusive & Intelligent: Understanding NSW Government Priorities in 2024

A NSW Public Sector Report: Inclusion, Cyber, AI & Innovation
Nouha Elmasri Nouha Elmasri
Digital Services and Customer Experience
Public Sector Network logo
17 Mar 2024
Flag of Australia
Interviews

Key Steps to Navigate AI and Gen AI in 2024

Insights on the Ground with Ian Oppermann
Nouha Elmasri Nouha Elmasri
Data, Analytics and AI
Public Sector Network logo
10 Jan 2024
Flag of Australia
On Demand

Building the Skills and Capabilities Required for the Future

In this session, we delve into the crucial topic of building skills and capabilities for the future workforce.
Nouha Elmasri Nouha Elmasri
Workforce, Skills and Capability
Public Sector Network logo
1 Jan 2024
Flag of Australia