Insights

How governments can enhance digital customer experience with technology

According to IDC, governments are the world’s largest service providers, and every interaction with the public is an opportunity to provide a great citizen experience….

Damaris Montoya Digital Services and Customer Experience

17 Jan 2025

INDUSTRY TRENDS

Innovate South Australia 2024 Key Takeaways: Cyber Security & Risk Management

Strengthening Digital Trust: Enhancing Cybersecurity Through Audits, Collaboration, and Innovative Frameworks in South Australia

Patrick Joy Cyber Security and Risk Management

16 Jan 2025

INDUSTRY TRENDS

Innovate South Australia 2024 Key Takeaways: Technology & Data

Achieving Modern Workplaces: How AI and Data Excellence Transform Organisational Strategy

Patrick Joy Data, Analytics and AI

16 Jan 2025

INDUSTRY TRENDS GOLD PARTNER CONTENT

Accelerating program delivery: challenges and solutions for public sector leaders

This white paper shows how public sector leaders need to overcome challenges to accelerate program delivery, improve service quality, and enhance productivity through innovation and digital transformation.

Gabrielle Wandl Data, Analytics and AI

16 Jan 2025

INDUSTRY TRENDS PARTNER CONTENT

The Benefits of Automated Risk Management and Real-time Compliance

Automated risk management solutions are a game-changer, enabling businesses to stay ahead of threats while ensuring continuous compliance with industry standards and regulatory requirements.

Raine Chang Cyber Security and Risk Management

16 Jan 2025

INDUSTRY TRENDS PARTNER CONTENT

Key Takeaways from The Regional State Highways and Transportation (DOT) Conference

DOTs face a multitude of challenges that threaten their ability to fulfill their missions. This makes effective records management mission-critical, especially for securing funding for pilot programs and infrastructure projects.

Access Sciences Corporation General

16 Jan 2025

INDUSTRY TRENDS

Innovate South Australia 2024 Key Takeaways: Digital Services & CX

The Benefit of Digital: The Value in South Australia's Citizen-Centric Transformation

Patrick Joy Digital Services and Customer Experience

15 Jan 2025

INDUSTRY TRENDS

State of the Service Spotlight: South Australian Innovation 2024

Discover insights from South Australia's top public sector innovators on addressing key challenges, prioritising digital reform and innovation, and fostering cross-functional collaboration to drive successful transformation.

Patrick Joy Digital Services and Customer Experience

15 Jan 2025