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From Pilots to Purpose: Designing AI-Enabled Operating Models for Public Impact

From Pilots to Purpose: Designing AI-Enabled Operating Models for Public Impact

Research Innovation Council ANZ Executive Summary | Vol.21 | Victorian State Government | RMIT University

Patrick Joy Digital Services and Customer Experience
23 Jun 2025
Flag of Australia
GUIDES
Beyond the Build: Operationalising Innovation in Government through Culture, Trust, and Technology

Beyond the Build: Operationalising Innovation in Government through Culture, Trust, and Technology

Research Innovation Council ANZ Executive Summary | Vol.19 | Queensland State Government | Griffith University

Patrick Joy Digital Services and Customer Experience
23 Jun 2025
Flag of Australia
INDUSTRY TRENDS
The Public Sector Podcast: Diversity in Cyber Security: Insights on the retention of women in the workplace

The Public Sector Podcast: Diversity in Cyber Security: Insights on the retention of women in the workplace

Insights from an in-depth investigation into women’s roles in cybersecurity and strategies to foster a more diverse and robust cyber talent pool.

Heather Dailey Cyber Security and Risk Management
23 Jun 2025
Flag of Australia
INDUSTRY TRENDS
When Reporting Works Quietly: Rethinking What Success Looks Like in HR Reporting

When Reporting Works Quietly: Rethinking What Success Looks Like in HR Reporting

Success in HR analytics isn’t always loud. Sometimes, it’s the quiet, reliable reports that build trust, guide action, and keep everything moving. Earning trust without demanding attention.

Darren Shearer Data, Analytics and AI
21 Jun 2025
Global
INDUSTRY TRENDS
Connecticut’s Digital Journey: Lessons from the Public Sector

Connecticut’s Digital Journey: Lessons from the Public Sector

Discover how Connecticut’s digital transformation journey—powered by innovation, collaboration, and user-centered design, can inspire your organization’s path to modernizing public services.

Jennifer Balon Digital Services and Customer Experience
20 Jun 2025
Flag of United States
INDUSTRY TRENDS
Eliminating Vulnerabilities: Legacy Applications and the Modernization of Tennessee's Services

Eliminating Vulnerabilities: Legacy Applications and the Modernization of Tennessee's Services

Senior leaders in government in Tennessee explore strategies to modernize legacy systems, strengthen collaboration, and combat evolving threats, highlighting actionable insights for public sector innovation.

Jennifer Balon Cyber Security and Risk Management
20 Jun 2025
Flag of United States
ON DEMAND
Innovating Public Sector IT: Embracing Emerging Technologies for Enhanced Governance

Innovating Public Sector IT: Embracing Emerging Technologies for Enhanced Governance

This session explores how emerging technologies like AI, blockchain, and cloud computing can modernize governance by improving decision-making, operational efficiency, and public infrastructure.

Kelly Zheng IT Modernization and Cloud
19 Jun 2025
Flag of Canada
ON DEMAND
Improving the Digital Experience in Ireland

Improving the Digital Experience in Ireland

Barry Lowry, Chief Information Officer of Ireland, highlights the Government of Ireland's efforts to promote digital inclusion and enhance skills in education and the workforce.

Kelly Zheng Digital Services and Customer Experience
19 Jun 2025
Global
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