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INDUSTRY TRENDS
Proactive Cybersecurity: Enhancing Internal Threat Detection for a Resilient Future

Proactive Cybersecurity: Enhancing Internal Threat Detection for a Resilient Future

"It's still about people. Creating a culture of cyber awareness and understanding is essential to proactive and effective cybersecurity."

Jennifer Balon Cyber Security and Risk Management
14 May 2025
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INTERVIEWS
Let's Chat: Transforming Accessibility in Colorado with Technology and Collaboration

Let's Chat: Transforming Accessibility in Colorado with Technology and Collaboration

Karen Pellgrin shares how Colorado leverages technology and partnerships to enhance accessibility, streamline processes, and foster a culture of inclusion across government services.

Kelly Zheng Digital Services and Customer Experience
14 May 2025
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GUIDES
CAPABILITIES BEFORE CODE: MATURITY, LEADERSHIP AND IDENTITY IN THE DIGITAL PUBLIC SECTOR

CAPABILITIES BEFORE CODE: MATURITY, LEADERSHIP AND IDENTITY IN THE DIGITAL PUBLIC SECTOR

Research Innovation Council ANZ Executive Summary | Vol.20 | New Zealand Government | Victoria University of Wellington

Patrick Joy Digital Services and Customer Experience
13 May 2025
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CASE STUDIES
Case Study: Accelerating Digital Capability and CX in Government Services - Driving Innovation, Trust, and Efficiency

Case Study: Accelerating Digital Capability and CX in Government Services - Driving Innovation, Trust, and Efficiency

How the DHS is expanding enterprise-wide solutions, leveraging AI, and continuing to improve internal capability to support inclusive, client-focused public services.

Heather Dailey Digital Services and Customer Experience
12 May 2025
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INDUSTRY TRENDS
The Quantum Threat to Cyber Security and Post-Quantum Cryptography

The Quantum Threat to Cyber Security and Post-Quantum Cryptography

Actionable strategies for bolstering national cybersecurity resilience, emphasizing public-private collaboration, threat intelligence sharing, and proactive defense measures.

Jennifer Balon Cyber Security and Risk Management
9 May 2025
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INDUSTRY TRENDS
AI for public servants: What are your responsibilities?

AI for public servants: What are your responsibilities?

Understand your responsibilities when using AI as a public servant.

Catrin Shaw Data, Analytics and AI
9 May 2025
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INDUSTRY TRENDS
AI for public servants: Identifying AI in your systems

AI for public servants: Identifying AI in your systems

To know how to safely use AI in your systems, you must first identify if you’re using it.

Catrin Shaw Data, Analytics and AI
6 May 2025
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INTERVIEWS
Leading with Purpose: How Busselton Water is Driving Innovation from the Inside Out

Leading with Purpose: How Busselton Water is Driving Innovation from the Inside Out

An interview with David Hughes-Owen, CEO of Busselton Water, as he shares how curiosity, connection, and clarity are powering meaningful change in a small but agile utility.

Mili Goswami IT Modernization and Cloud
6 May 2025
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