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INTERVIEWS
Let's Chat: Enhancing Accessibility and Customer Experience in Texas Government Services

Let's Chat: Enhancing Accessibility and Customer Experience in Texas Government Services

Marie Cohan discusses Texas' journey mapping initiatives, accessibility integration, and the value of public-private partnerships in advancing inclusive, efficient government services.

Kelly Zheng Digital Services and Customer Experience
21 Feb 2025
Flag of United States
INDUSTRY TRENDS PARTNER CONTENT
Modernize Government ERP Systems to Improve Innovation and Agility

Modernize Government ERP Systems to Improve Innovation and Agility

This paper explores an efficient approach to ERP modernization: embedding a low-code agility layer to unlock adaptability and empower business users to drive continuous improvement.

Tatiana Saffouri IT Modernization and Cloud
Appian logo
20 Feb 2025
Flag of Canada
INTERVIEWS
Let's Chat: Building Empathy-Driven Tech Solutions in Pediatric Healthcare

Let's Chat: Building Empathy-Driven Tech Solutions in Pediatric Healthcare

The interview highlights key insights from Nimira’s interview on healthcare innovation, focusing on stakeholder engagement, balancing technology with human-centered care, and cybersecurity.

Madeson Darcy General
20 Feb 2025
Flag of Canada
INDUSTRY TRENDS PARTNER CONTENT
How AI is Transforming Public Sector Workflows

How AI is Transforming Public Sector Workflows

Discover how AI-powered workflows are transforming public sector case management with smarter, faster, and more efficient processes.

Liam Gerard Curran IT Modernization and Cloud
Cloud Application Services Ltd logo
19 Feb 2025
Flag of United Kingdom
INTERVIEWS
Public Sector Podcast: Trust Through Listening

Public Sector Podcast: Trust Through Listening

Learn about how the NSW Government is using data and insights to make services easier to access, more effective and more trusted by the community

Heather Dailey Data, Analytics and AI
19 Feb 2025
Flag of Australia
INDUSTRY TRENDS PARTNER CONTENT
A Roadmap to Digital Transformation: The Importance of a Strategic Framework for Modernizing Registries

A Roadmap to Digital Transformation: The Importance of a Strategic Framework for Modernizing Registries

Explore the importance of a strategic framework for governments and registry organizations to navigate the complexities of digital transformation in registries, which are essential repositories of government data across various …

Emily Boyce IT Modernization and Cloud
Teranet Inc. logo
18 Feb 2025
Flag of Canada
INDUSTRY TRENDS
Governments Embrace Hybrid Cloud and Automation

Governments Embrace Hybrid Cloud and Automation

The Drive Towards Agility and Efficiency

Ross Ashman IT Modernization and Cloud
18 Feb 2025
Flag of Australia
CASE STUDIES PARTNER CONTENT
How Smart Councils Use Digital Payment Plans to Proactively Manage Arrears | Best Practice Guide

How Smart Councils Use Digital Payment Plans to Proactively Manage Arrears | Best Practice Guide

This guide outlines the best practices for councils to enhance their payment management strategies taking inspiration from City of Greater Dandenong

Harshita Sood Digital Services and Customer Experience
Payble logo
18 Feb 2025
Flag of Australia
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