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INDUSTRY TRENDS
Do We Have a People Problem?

Do We Have a People Problem?

For 48% of global public sector professionals the single biggest challenge they face presently is workforce talent attraction and retention. To understand the talent crisis, we need to look beyond the work itself.

Rhea Kamath Workforce, Skills and Capability
6 Dec 2023
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INDUSTRY TRENDS
Revolutionizing Healthcare: The Power of Synthetic Data in Trend Analysis and Resource Management

Revolutionizing Healthcare: The Power of Synthetic Data in Trend Analysis and Resource Management

In the evolving landscape of healthcare, the emergence of synthetic data stands as a beacon of innovation and potential. This unique form of data, artificially generated to mimic real-world data, is becoming increasingly pivotal in transforming the healthcare sector.

Farjeel Javed Data, Analytics and AI
6 Dec 2023
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INTERVIEWS
Let's Chat: Capital Funding in the Canadian Healthcare System

Let's Chat: Capital Funding in the Canadian Healthcare System

What are the key barriers healthcare organizations face in seeking finances for digital healthcare?

Madeson Darcy General
30 Nov 2023
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INDUSTRY TRENDS
Coming Soon: iGaming Ontario to Request Proposals for a Centralized Self-Exclusion Solution in Early 2024

Coming Soon: iGaming Ontario to Request Proposals for a Centralized Self-Exclusion Solution in Early 2024

iGaming Ontario (iGO)'s vision is to lead the world’s best gaming market, which includes building a safer and more enjoyable experience for all igaming players in Ontario. To support players who decide to stop or take a break from gambling, iGO intends to issue a request for proposals (RFP) in early 2024 for a centralized self-exclusion solution that will enable a player to self-exclude from all Ontario regulated igaming operators in a single registration process.

Saurabh Saluja Digital Services and Customer Experience
29 Nov 2023
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INTERVIEWS
Let's Talk Digital-Centric Culture: A Q&A with Nancy Norris, Senior Director, ESG & Digital Trust from BC Ministry of Energy, Mines and Low Carbon Innovation

Let's Talk Digital-Centric Culture: A Q&A with Nancy Norris, Senior Director, ESG & Digital Trust from BC Ministry of Energy, Mines and Low Carbon Innovation

After Digital Government & CX Roadshow, we had the opportunity to chat with Nancy Norris, the Senior Director, ESG & Digital Trust from, BC Ministry of Energy, Mines and Low Carbon Innovation about her insights on digital-centric culture.

Kelly Zheng Digital Services and Customer Experience
15 Nov 2023
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INTERVIEWS
A Unified Front for Citizens with 'Tell Us Once' Government Services

A Unified Front for Citizens with 'Tell Us Once' Government Services

Citizens seek frictionless experiences from their government services. They don’t want to inform multiple agencies and complete multiple forms – they want to interact with ‘The Government’ as a single entity. This however presents numerous technical, cultural, process, security and privacy challenges. Greg Italiano, WA Government CIO discusses.

Nouha Elmasri Digital Services and Customer Experience
15 Nov 2023
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INTERVIEWS
Let's Talk Client-Centric Service Delivery: A Q&A with Mike Palmer, Chief Information Officer from City of Victoria

Let's Talk Client-Centric Service Delivery: A Q&A with Mike Palmer, Chief Information Officer from City of Victoria

At our recent Digital Government & CX Roadshow 2023, Mike Palmer, the Chief Information Officer from City of Victoria shared his insights on Client-Centric Service Delivery.

Kelly Zheng Digital Services and Customer Experience
14 Nov 2023
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INDUSTRY TRENDS
Healthcare Infrastructure Conference - Post Event Report

Healthcare Infrastructure Conference - Post Event Report

This report includes polls from the audience, names of organizations and people that were at the event, and more

Kelly Zheng General
3 Nov 2023
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