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WHITEPAPERS & REPORTS
5 Innovations Transforming Australia’s Mobility Landscape

5 Innovations Transforming Australia’s Mobility Landscape

In Australia, emerging innovations in mobility technologies are helping to connect communities locally and across regional areas. As an added bonus, these projects are delivering a broad range of social, environmental and economic outcomes, demonstrating the benefits of future mobility in Australia’s states and territories. By integrating real-time data, communications and vehicle-sensing technologies, ITS can monitor and improve the safety, efficiency, management and operations of vehicles and transport systems. Some of the primary benefits of ITS include improving traffic management, increasing motorway efficiency and the development of smart motorways. TfNSW Centre for Road Safety’s Cooperative Intelligent Transport Systems (C-ITS) CAVs …

Lily Stokes General
16 Aug 2021
Flag of Australia
WHITEPAPERS & REPORTS
5 reasons to focus on your learning and development strategy

5 reasons to focus on your learning and development strategy

An organisation is responsible for ensuring that its employees have the appropriate skills and knowledge to fulfil the organisation’s strategic and operational objectives. There are many different ways that a public department can facilitate this development. A non-exhaustive list includes inductions, on-the-job training, coaching and mentoring, as well as internal and external workshops and compliance training. The learning function of organisations in the public sector has a strategic role in five areas: Learning and development used to focus solely on improving productivity. As many public organisations have come to realise, this is no longer an adequate measure of L&D success. …

Milena Tsitovitch
10 Aug 2021
Flag of Australia
WHITEPAPERS & REPORTS
APIs in the Public Sector

APIs in the Public Sector

Public sector institutions largely exist to improve the lives of citizens, and Application Programming Interfaces (APIs) are a technology that can assist in achieving that goal. This paper follows the journeys of three public sector experts as they developed and use API tech to improve services and improve the lives of citizens. APIs can make things more integrated, can allow for the secure sharing of information across jurisdictions, can reduce duplication and operational costs, and ultimately, can improve government services and change lives. The lessons from these journeys can be applied across public sector institutions everywhere.

Paris Armstrong IT Modernization and Cloud
22 Jul 2021
Flag of Australia
WHITEPAPERS & REPORTS
Public Sector in the Cloud: Practical Solutions to Common Challenges

Public Sector in the Cloud: Practical Solutions to Common Challenges

Pascale Duguay, Organizational Transformation Leader, IBM Mark Dymond, Senior Partner, Hybrid Cloud Services Canada, IBM

Neboneid Hamoo IT Modernization and Cloud
21 Jul 2021
Flag of Canada
WHITEPAPERS & REPORTS
Achieving Better Public Service through Digital Government

Achieving Better Public Service through Digital Government

Our world has become digital, and though the public sector has sometimes been slow to embrace digital opportunities, COVID-19 has largely changed that. Many organisations began their journeys towards digitisation before the pandemic hit, but now face the challenge of keeping that momentum, embedding the changes and ensuring no-one is left behind. This paper brings together Australian experts in digitisation from the private and public sectors. All have had to navigate their way through transformations and the pandemic, and all have learned valuable lessons along the way.

Rosie Fea Digital Services and Customer Experience
12 Jul 2021
Flag of Australia
WHITEPAPERS & REPORTS
5 New IoT Applications in 2021

5 New IoT Applications in 2021

Over the past decade, Australian cities have begun using IoT to improve infrastructure, traffic congestion, low carbon living and environmental management. Although these are fantastic use cases for IoT, smarter and more innovative applications are now being developed. The IoT-enabled hardhat comes with a sweatband sensor array that measures the heart rate and the temperature of the wearer. Additionally, it’s fitted with an accelerometer for orientation and shock, and contains a global positioning system (GPS) device to track employee location. The data collected through IoT technology is delivering positive health and safety outcomes for construction workers, alerting supervisors if they …

Lily Stokes
8 Jul 2021
Flag of Australia
WHITEPAPERS & REPORTS
How SafeWork SA went from surviving to thriving with the help of The Oranges Toolkit

How SafeWork SA went from surviving to thriving with the help of The Oranges Toolkit

In 2017 when Martyn Campbell became Executive Director of SafeWork SA, the government agency responsible for workplace health and safety regulation and enforcement in South Australia, it was experiencing significant challenges both internally and externally. Martyn needed to lead a cultural change program across the organisation that caused major upheaval and uncertainty. To effectively enable change adoption amongst the established workforce, he recognised the need to build resilience, trust, and create psychological safety. He chose to engage the services of The Oranges Toolkit to build mental and emotional agility through its wellbeing workshop program and credits the unique program as …

Public Sector Network Workforce, Skills and Capability
25 Jun 2021
Flag of Australia
WHITEPAPERS & REPORTS
How Client Centric, Digital Public Sector Services Improve NSW Citizen Experience

How Client Centric, Digital Public Sector Services Improve NSW Citizen Experience

Innovation is a word not often directly correlated with government services. Due primarily to challenges around size, scope, budgets, bureaucracy, general risk-aversion and public scrutiny, the public sector is often regarded as slow moving. As governments strive to balance priorities and the allocation of scarce resources, new approaches are needed. The public sector needs to be increasingly innovative and to work smarter to effectively respond to the complex challenges facing society now and into the future. In this whitepaper we explore these digital service delivery priorities and delve into why they’re crucial to the future of public sector innovation.

Paris Armstrong Digital Services and Customer Experience
23 Jun 2021
Flag of Australia

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