Delivering a New Era of AI-Augmented Citizen Services - Innovate SA 2023
Now more than ever, governments need to adapt to changing environments. AI, Automation and modern technologies provide the opportunity to:
- Engage to serve citizens wherever and whenever they want
- Embrace automation to digitally transform workflows and operations
- Plan, forecast and budget effectively in an age of disruption
- Protect people, data, and critical infrastructure from cyber threats
Dirk Kotze, Automation Segment Lead at IBM Australia & NZ explores this in more detail.
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