In the new normal, local governments are at a key inflection point. Whilst working hard to respond to the service delivery challenges created by the pandemic, LG’s are also turning their attention to new strategic challenges. Pivoting from crisis response to longer-term enterprise planning requires accurate & timely insights to drive better decision-making and improved efficiency that connects local communities.
Hear this discussion on demand, as they explore three key drivers for local government, which are crucial to make intelligent, informed decisions that better serve constituents:
- Business efficiency through insights: Data-driven insights gathered via machine learning and predictive analytics can help local governments formulate recommendations to manage a variety of issues and prepare for the next disruption.
- Environmental social and governance (ESG): Improved data visibility across the organisation via business process automation and enhanced reporting, can help ensure local government teams have the right information to meet constituent’s expectations on environmental sustainability matters.
- Single source of truth: Technology integration helps bring together siloed systems and consolidate data, allowing LG’s to access insights that lead to more consistent, rapid and transparent decisions.
Insights from:
- Greg Curcio, Chief Customer and Transformation Officer, City of Stonnington
- Rami Matar, Business Solutions Director, Oracle and Luke Heine, KPMG Australia
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