Systems of Work in Public Sector

This whitepaper, Systems of Work in Public Sector: Customer Centric Trends, Taking Government from Siloed to Streamlined explores how governments can transition from siloed operations to secure, streamlined systems of work. Co-authored by Public Sector Network, Atlassian and AWS, it outlines strategies for aligning policy with execution, unleashing institutional knowledge, and enhancing cybersecurity. Featuring real-world case studies from Australia to Singapore, the paper highlights how integrated digital platforms drive accountability, collaboration, and better service delivery. It also addresses the growing role of AI and cloud in public sector transformation. A must-read for government leaders seeking scalable, secure solutions for citizen-centric governance and digital resilience.