The Rule of Data: Lessons from Pennsylvania on Building Digital Equity and Trust

Research Innovation Council USA Brief | Vol.03 | Pennsylvania State Government | Harrisburg University

Avatar
Patrick Joy 6 February 2025
Like Comment

This brief explores Pennsylvania's Longitudinal Data System and NSW’s Digital Restart Fund, highlighting strategies for integrating data, ensuring equity, and fostering trust in public services. It examines actionable intelligence, inclusive service delivery, and AI assurance frameworks to modernize governance, enhance efficiency, and deliver citizen-centric, equitable, and trustworthy public sector solutions.

Communities
Digital Services and Customer Experience IT Modernization and Cloud Workforce, Skills and Capability
Regions
United States United States

Published by

Patrick Joy Head of Research and Advisory

Most Popular Insights

GIW NZ 2025: Designing Japan’s Digital Policies from Next Generation Japanese Citizens with Chikako Masuda
GIW NZ 2025: Designing Japan’s Digital Policies from Next Generation Japanese Citizens with Chikako Masuda
INDUSTRY TRENDS 5 Nov 2025
Paul James on Global Trends and Local Opportunities at Government Innovation Showcase Aotearoa 2025
Paul James on Global Trends and Local Opportunities at Government Innovation Showcase Aotearoa 2025
INDUSTRY TRENDS 5 Nov 2025
How Australia builds by design
How Australia builds by design
INDUSTRY TRENDS 20 Oct 2025
IT Modernization: Building a Future-Ready Government Infrastructure
IT Modernization: Building a Future-Ready Government Infrastructure
INDUSTRY TRENDS 17 Oct 2025
From Gov 2.0 to Gov 3.0: Lessons from FGI Live Roundtables
From Gov 2.0 to Gov 3.0: Lessons from FGI Live Roundtables
WHITEPAPERS & REPORTS 7 Oct 2025
GIW QLD Cyber Security Showcase: Aligning Cyber Compliance with Risk-Based Security- Insights from Ejaz Ahmad
GIW QLD Cyber Security Showcase: Aligning Cyber Compliance with Risk-Based Security- Insights from Ejaz Ahmad
INDUSTRY TRENDS 2 Oct 2025
The Public Sector Podcast: Building the Shield - AI & Automation in Public Sector Transformation
The Public Sector Podcast: Building the Shield - AI & Automation in Public Sector Transformation
INDUSTRY TRENDS 7 Oct 2025
Let's Chat with Treasury Board of Canada Secretariat: Modernizing the Policy on Service and Digital
Let's Chat with Treasury Board of Canada Secretariat: Modernizing the Policy on Service and Digital
INTERVIEWS 11 Sep 2025
State of the Service Spotlight: Victorian Innovation 2025
State of the Service Spotlight: Victorian Innovation 2025
WHITEPAPERS & REPORTS 30 May 2025
Case Study: Accelerating Digital Capability and CX in Government Services - Driving Innovation, Trust, and Efficiency
Case Study: Accelerating Digital Capability and CX in Government Services - Driving Innovation, Trust, and Efficiency
CASE STUDIES 12 May 2025
Global Top 50: Government Innovators 2024
Global Top 50: Government Innovators 2024
WHITEPAPERS & REPORTS 24 Feb 2025
State of the Service: Canadian Innovation 2025
State of the Service: Canadian Innovation 2025
WHITEPAPERS & REPORTS 4 Jan 2025
AWS vs Microsoft Azure vs Google Cloud vs Oracle Cloud Infrastructure: A Comprehensive Comparison
AWS vs Microsoft Azure vs Google Cloud vs Oracle Cloud Infrastructure: A Comprehensive Comparison
INDUSTRY TRENDS 12 Sep 2024
6 Public Sector Trends Ramping Up Service Delivery in 2024
6 Public Sector Trends Ramping Up Service Delivery in 2024
INDUSTRY TRENDS 25 Mar 2024
From Surviving to Thriving: A Global Outlook on the Priorities, Processes and Perspectives Shaping the Future Public Sector
From Surviving to Thriving: A Global Outlook on the Priorities, Processes and Perspectives Shaping the Future Public Sector
WHITEPAPERS & REPORTS 25 Aug 2023

Most Popular Partner Content

2025 Ransomware Holiday Risk Report
2025 Ransomware Holiday Risk Report
INDUSTRY TRENDS 25 Nov 2025
How Australia builds by design
How Australia builds by design
INDUSTRY TRENDS 20 Oct 2025
What’s Shaping Investigations and Integrity in Government (Australia, 2025)
What’s Shaping Investigations and Integrity in Government (Australia, 2025)
INDUSTRY TRENDS 26 Aug 2025
Building Cyber Resilience: A survival guide for security teams
Building Cyber Resilience: A survival guide for security teams
INDUSTRY TRENDS 18 Sep 2025
Private LLM Services for secure, compliant AI. Built for when Public AI won’t do.
Private LLM Services for secure, compliant AI. Built for when Public AI won’t do.
INDUSTRY TRENDS 1 Aug 2025
Redefining Cyber Resilience through proactive Vulnerability Reduction
Redefining Cyber Resilience through proactive Vulnerability Reduction
INDUSTRY TRENDS 18 Jul 2025
2025 Purple Knight Report - The Ongoing Struggle to Secure Hybrid AD and Entra ID Environments
2025 Purple Knight Report - The Ongoing Struggle to Secure Hybrid AD and Entra ID Environments
INDUSTRY TRENDS 11 Jul 2025
Are AI Apps safe to use? How to securely adopt AI in your agency.
Are AI Apps safe to use? How to securely adopt AI in your agency.
INDUSTRY TRENDS 15 Feb 2025
AWS vs Microsoft Azure vs Google Cloud vs Oracle Cloud Infrastructure: A Comprehensive Comparison
AWS vs Microsoft Azure vs Google Cloud vs Oracle Cloud Infrastructure: A Comprehensive Comparison
INDUSTRY TRENDS 12 Sep 2024
North Korean State-Sponsored Cyber Attack: Unveiling the Intricacies of Threat Actor Group Andariel
North Korean State-Sponsored Cyber Attack: Unveiling the Intricacies of Threat Actor Group Andariel
WHITEPAPERS & REPORTS 20 May 2024
Using the Viable System Model to Improve Government Operations
Using the Viable System Model to Improve Government Operations
GUIDES 3 May 2024
Leveraging the Strength of Centaur Teams: Combining Human Intelligence with AI's Abilities
Leveraging the Strength of Centaur Teams: Combining Human Intelligence with AI's Abilities
INDUSTRY TRENDS 20 Oct 2024
Embracing Value Stream Thinking in Public Sector Project Management
Embracing Value Stream Thinking in Public Sector Project Management
GUIDES 21 Oct 2024
Everything You Need to Know About Oracle 23c
Everything You Need to Know About Oracle 23c
INDUSTRY TRENDS 24 Sep 2024
The Role of Database Management in Business Growth
The Role of Database Management in Business Growth
INDUSTRY TRENDS 16 Apr 2024