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INDUSTRY TRENDS
State of the Service Spotlight: South Australia Innovation 2025

State of the Service Spotlight: South Australia Innovation 2025

Discover how South Australia’s public sector is tackling workforce shortages, budget constraints, and digital innovation gaps while balancing cybersecurity, collaboration, and technology adoption in its digital transformation journey.

Patrick Joy Digital Services and Customer Experience
7 Mar 2025
Flag of Australia
ON DEMAND
Public Sector Podcast: What's next for Georgia's Transformation Technology?

Public Sector Podcast: What's next for Georgia's Transformation Technology?

Shaping AI governance for digital government services, focusing on ethics, workforce training, and responsible adoption.

Blaise Corod Digital Services and Customer Experience
4 Mar 2025
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INTERVIEWS
Let's Chat: Building Scalable AI Solutions for Citizen Engagement

Let's Chat: Building Scalable AI Solutions for Citizen Engagement

An exclusive interview with Bill De DuFour, Leader of Sales Engineering for the US Public Sector at NICE.

Mary Callihan Data, Analytics and AI
4 Mar 2025
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GUIDES
2024 Research Digest: From Responsible AI to the Digital Government Initiatives Boosting Productivity.

2024 Research Digest: From Responsible AI to the Digital Government Initiatives Boosting Productivity.

A definitive research digest capturing pivotal insights from global public sector leaders on AI governance, digital transformation, and the future of government-led innovation

Patrick Joy Data, Analytics and AI
27 Feb 2025
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CASE STUDIES
Case Study: Democratising Analytics for Enhanced Efficiencies at the Victorian Department of Transport

Case Study: Democratising Analytics for Enhanced Efficiencies at the Victorian Department of Transport

How the Victorian Department of Transport and Planning (DOTP) is responding to the pressing need to modernise how transport data is collected, accessed, and used by stakeholders

Heather Dailey Data, Analytics and AI
27 Feb 2025
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CASE STUDIES GOLD PARTNER CONTENT
How AI can be used in a sensitive area to help people express their needs

How AI can be used in a sensitive area to help people express their needs

This article explores how we can safely use AI to address digital and health literacy barriers, helping people access information and support using natural language.

Alana Toohey Digital Services and Customer Experience
Liquid logo
25 Feb 2025
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INDUSTRY TRENDS
Government Innovation Georgia 2025 Key Takeaways

Government Innovation Georgia 2025 Key Takeaways

Driving Innovation in Georgia: Agencies are balancing AI adoption, cybersecurity, and workforce development to modernize services while navigating regulatory and budget constraints.

Patrick Joy Digital Services and Customer Experience
25 Feb 2025
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WHITEPAPERS & REPORTS
Global Top 50: Government Innovators 2024

Global Top 50: Government Innovators 2024

A showcase of 50 government leaders driving innovation, collaboration, and citizen-focused transformation in the public sector.

Patrick Joy General
24 Feb 2025
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