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WHITEPAPERS & REPORTS
State of the Service Spotlight: Victorian Innovation 2025

State of the Service Spotlight: Victorian Innovation 2025

A data-driven snapshot of Victoria’s digital government priorities, revealing a strong workforce focus amid fiscal pressures and opportunities for deeper collaboration and innovation.

Patrick Joy Digital Services and Customer Experience
30 May 2025
Flag of Australia
INDUSTRY TRENDS
Innovate Victoria 2025 Key Takeaways: Digital Services and Customer Experience

Innovate Victoria 2025 Key Takeaways: Digital Services and Customer Experience

Insights into how Victorian government agencies are designing citizen-centric digital services that are accessible, responsive, and inclusive.

Patrick Joy Digital Services and Customer Experience
29 May 2025
Flag of Australia
ON DEMAND
Driving Digital Transformation for Inclusion in Government: Insights from AAFC Modernization Journey

Driving Digital Transformation for Inclusion in Government: Insights from AAFC Modernization Journey

In this session, Nadine Boudreau-Brown from Agriculture and Agri-Food Canada shares how digital transformation has enhanced inclusion within the AAFC by leveraging adaptive technologies to ensure no one is left …

Kelly Zheng IT Modernization and Cloud
29 May 2025
Flag of Canada
INTERVIEWS
Let's Chat: Telemedicine and Digital Health Innovations at McGill University Health Centre

Let's Chat: Telemedicine and Digital Health Innovations at McGill University Health Centre

Find out how the McGill University Health Centre is using telemedicine, digital apps, and data analytics to improve healthcare access for remote Indigenous communities while tackling challenges like interoperability and …

Madeson Darcy General
29 May 2025
Flag of Canada
INDUSTRY TRENDS
Trust, Transparency & Citizen Confidence: Lessons from the Frontlines of Government 3.0

Trust, Transparency & Citizen Confidence: Lessons from the Frontlines of Government 3.0

Trust, Transparency & Citizen Confidence: Lessons from the Frontlines of Government 3.0

Charlie Hamer General
28 May 2025
Global
ON DEMAND
Healthcare Innovation Week Session Recordings Now Available!

Healthcare Innovation Week Session Recordings Now Available!

Healthcare Innovation Week session recordings are now live—catch key insights on AI, digital health, and workforce solutions shaping the future of care!

Madeson Darcy General
27 May 2025
Flag of Canada
INDUSTRY TRENDS GOLD PARTNER CONTENT
Empowering Government Employees with AI-Driven Automation: The Key to Efficient Service Delivery

Empowering Government Employees with AI-Driven Automation: The Key to Efficient Service Delivery

You should read this insightful piece on how empowering government employees with AI-driven automation can transform service delivery, emphasising that technology should enhance human capabilities rather than replace them, ultimately …

Gabrielle Wandl Workforce, Skills and Capability
Tungsten Automation (previously Kofax) logo
26 May 2025
Flag of Australia
INDUSTRY TRENDS GOLD PARTNER CONTENT
Unlocking Efficiency with a Unified Automation Platform

Unlocking Efficiency with a Unified Automation Platform

Why Government Agencies Need a Single Platform for Service Delivery Optimisation

Gabrielle Wandl IT Modernization and Cloud
Tungsten Automation (previously Kofax) logo
26 May 2025
Flag of Australia

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