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Will Queensland Harness the Olympics to Lead Public Sector Transformation?

Will Queensland Harness the Olympics to Lead Public Sector Transformation?

Research Innovation Council ANZ Executive Summary | Vol.05 | Queensland State Government | Griffith University

Patrick Joy Digital Services and Customer Experience
22 Jan 2025
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GUIDES
Trusting the Digital Front Door: Can NSW Lead Australia's Approach to Public Trust?

Trusting the Digital Front Door: Can NSW Lead Australia's Approach to Public Trust?

Research Innovation Council ANZ Executive Summary | Vol.04 | New South Wales State Government | University of Technology Sydney

Patrick Joy Digital Services and Customer Experience
21 Jan 2025
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GUIDES
Victoria's Imperative for Bold Leadership and Cross-Agency Collaboration

Victoria's Imperative for Bold Leadership and Cross-Agency Collaboration

Research Innovation Council ANZ Executive Summary | Vol.03 | Victoria State Government | RMIT University

Patrick Joy Digital Services and Customer Experience
20 Jan 2025
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GUIDES
Is Productivity Australian Government's Burning Platform to Drive Digital Transformation?

Is Productivity Australian Government's Burning Platform to Drive Digital Transformation?

Research Innovation Council ANZ Executive Summary | Vol.02 | Australian Public Service | ANU Tech Policy Design Centre

Patrick Joy Digital Services and Customer Experience
19 Jan 2025
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INDUSTRY TRENDS
Cyber Storm: Understanding the Cybersecurity Landscape in NSW

Cyber Storm: Understanding the Cybersecurity Landscape in NSW

Top Three Challenges & the Trends to Combat Them

Heather Dailey Cyber Security and Risk Management
19 Jan 2025
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CASE STUDIES PARTNER CONTENT
How City of Parramatta achieved 96% ratepayer satisfaction with Payble

How City of Parramatta achieved 96% ratepayer satisfaction with Payble

Achieving 96% ratepayers satisfaction with Payble

Harshita Sood Digital Services and Customer Experience
Payble logo
18 Jan 2025
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INDUSTRY TRENDS PARTNER CONTENT
How governments can enhance digital customer experience with technology

How governments can enhance digital customer experience with technology

According to IDC, governments are the world’s largest service providers, and every interaction with the public is an opportunity to provide a great citizen experience….

Damaris Montoya Digital Services and Customer Experience
OpenText logo
17 Jan 2025
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INDUSTRY TRENDS GOLD PARTNER CONTENT
Accelerating program delivery: challenges and solutions for public sector leaders

Accelerating program delivery: challenges and solutions for public sector leaders

This white paper shows how public sector leaders need to overcome challenges to accelerate program delivery, improve service quality, and enhance productivity through innovation and digital transformation.

Gabrielle Wandl Data, Analytics and AI
Tungsten Automation (previously Kofax) logo
16 Jan 2025
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