Insights

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Whitepapers & Reports

State of the Service Spotlight: Victorian Innovation 2025

A data-driven snapshot of Victoria’s digital government priorities, revealing a strong workforce focus amid fiscal pressures and opportunities for deeper collaboration and innovation.
Patrick Joy Patrick Joy
Digital Services and Customer Experience
30 May 2025
Flag of Australia
Industry Trends

Innovate Victoria 2025 Key Takeaways: Digital Services and Customer Experience

Insights into how Victorian government agencies are designing citizen-centric digital services that are accessible, responsive, and inclusive.
Patrick Joy Patrick Joy
Digital Services and Customer Experience
29 May 2025
Flag of Australia
On Demand

Driving Digital Transformation for Inclusion in Government: Insights from AAFC Modernization Journey

In this session, Nadine Boudreau-Brown from Agriculture and Agri-Food Canada shares how digital transformation has enhanced inclusion within the AAFC by leveraging adaptive technologies to ensure no one is left …
Kelly Zheng Kelly Zheng
IT Modernization and Cloud
Public Sector Network logo
29 May 2025
Flag of Canada
Interviews

Let's Chat: Telemedicine and Digital Health Innovations at McGill University Health Centre

Find out how the McGill University Health Centre is using telemedicine, digital apps, and data analytics to improve healthcare access for remote Indigenous communities while tackling challenges like interoperability and …
Madeson Darcy Madeson Darcy
General
Public Sector Network logo
29 May 2025
Flag of Canada
Industry Trends

Trust, Transparency & Citizen Confidence: Lessons from the Frontlines of Government 3.0

Trust, Transparency & Citizen Confidence: Lessons from the Frontlines of Government 3.0
Charlie Hamer Charlie Hamer
General
28 May 2025 Global
On Demand

Healthcare Innovation Week Session Recordings Now Available!

Healthcare Innovation Week session recordings are now live—catch key insights on AI, digital health, and workforce solutions shaping the future of care!
Madeson Darcy Madeson Darcy
General
Public Sector Network logo
27 May 2025
Flag of Canada
Industry Trends
Gold Partner Content

Empowering Government Employees with AI-Driven Automation: The Key to Efficient Service Delivery

You should read this insightful piece on how empowering government employees with AI-driven automation can transform service delivery, emphasising that technology should enhance human capabilities rather than replace them, ultimately …
Gabrielle Wandl Gabrielle Wandl
Workforce, Skills and Capability
Gold Partner Content
Tungsten Automation (previously Kofax) logo
26 May 2025
Flag of Australia
Industry Trends
Gold Partner Content

Unlocking Efficiency with a Unified Automation Platform

Why Government Agencies Need a Single Platform for Service Delivery Optimisation
Gabrielle Wandl Gabrielle Wandl
IT Modernization and Cloud
Gold Partner Content
Tungsten Automation (previously Kofax) logo
26 May 2025
Flag of Australia