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How Smart Councils Use Digital Payment Plans to Proactively Manage Arrears | Best Practice Guide

This guide outlines the best practices for councils to enhance their payment management strategies taking inspiration from City of Greater Dandenong
Harshita Sood Harshita Sood
Digital Services and Customer Experience
Partner Content
Payble logo
18 Feb 2025
Flag of Australia
Industry Trends

The Future of Work in Government

Productivity, Employee Experience, and Workforce Capability
Ross Ashman Ross Ashman
Workforce, Skills and Capability
Public Sector Network logo
18 Feb 2025
Flag of Australia
Industry Trends

State of the Service Spotlight: Alberta Innovation 2024

Explore how Alberta’s public sector is addressing workforce challenges, strengthening cybersecurity, and leveraging digital transformation to navigate budget constraints and drive long-term resilience.
Patrick Joy Patrick Joy
Digital Services and Customer Experience
10 Feb 2025
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Whitepapers & Reports

The Rule of Data: Lessons from Pennsylvania on Building Digital Equity and Trust

Research Innovation Council USA Brief | Vol.03 | Pennsylvania State Government | Harrisburg University
Patrick Joy Patrick Joy
Data, Analytics and AI
6 Feb 2025
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Whitepapers & Reports

Capabilities for a Citizen-Centric Digital Government: Can Data-Driven Decision-Making Boost Public Trust?

Research Innovation Council Canada Brief | Vol.01 | Government of Alberta | University of Alberta
Patrick Joy Patrick Joy
Digital Services and Customer Experience
6 Feb 2025
Flag of Canada
Case Studies

Case Study: EdChat’s PoC for the use of Generative AI in Education

Learn how South Australia's Department for Education is exploring AI applications in education while maintaining secure and ethical use.
Heather Dailey Heather Dailey
Workforce, Skills and Capability
Public Sector Network logo
6 Feb 2025
Flag of Australia
Whitepapers & Reports

The Practicality of AI: How California State Government Safely Deploys AI for Citizens

Research Innovation Council USA Brief | Vol.02 | California State Government | University of Colorado Denver
Patrick Joy Patrick Joy
Data, Analytics and AI
5 Feb 2025
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Whitepapers & Reports

Reimagining Public Sector Services: A Blueprint for Citizen-Centric Transformation and Resilient Service Delivery

Research Innovation Council USA Brief | Vol.01 | Colorado State Government | University of Colorado Denver
Patrick Joy Patrick Joy
Digital Services and Customer Experience
4 Feb 2025
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