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Case Studies

Case Study: Accelerating Digital Capability and CX in Government services - Driving Innovation, Trust, and Efficiency

How the DHS is expanding enterprise-wide solutions, leveraging AI, and continuing to improve internal capability to support inclusive, client-focused public services.
Heather Dailey Heather Dailey
Digital Services and Customer Experience
Public Sector Network logo
12 May 2025
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Interviews

Leading with Purpose: How Busselton Water is Driving Innovation from the Inside Out

An interview with David Hughes-Owen, CEO of Busselton Water, as he shares how curiosity, connection, and clarity are powering meaningful change in a small but agile utility.
Mili Goswami Mili Goswami
IT Modernization and Cloud
6 May 2025
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On Demand

Harnessing Emerging Technologies for a Digital Future

Durga Koda, Fujitsu’s CTO, explored how emerging technologies like AI are revolutionizing public services globally, emphasizing innovation, responsible adoption, and real-world examples—from Estonia’s digital government to managing AI’s ‘teenage’ growing …
Jennifer Balon Jennifer Balon
IT Modernization and Cloud
5 May 2025
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Industry Trends

Public Sector Podcast: Ohio's Local Government: Challenges and Opportunities in Innovation and Technology

Learn the value of matching technology solutions to community priorities, encouraging open dialogue, and earning public confidence by delivering clear, accessible, and people-focused digital services.
Heather Dailey Heather Dailey
IT Modernization and Cloud
Public Sector Network logo
5 May 2025
Flag of United States
Industry Trends

Lessons from Pennsylvania's Generative AI Pilot with Chat GPT

Explore the findings from the ChatGPT Enterprise pilot and how it was leveraged to assess the role of generative AI in boosting efficiency and effectiveness across public sector operations.
Heather Dailey Heather Dailey
Data, Analytics and AI
Public Sector Network logo
23 Apr 2025
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Industry Trends
Partner Content

How to Future-Proof Government Systems with Technology Modernization

Discover how governments can modernize legacy systems, leverage partnerships, and develop future-proof technology for successful digital transformation.
Eamonn Moriarty Eamonn Moriarty
IT Modernization and Cloud
Partner Content
Cúram by Merative logo
22 Apr 2025 Global
Interviews

Public Sector Podcast: Maximizing the Impact of Technology, Data, and AI Applications

Join us in this insightful podcast as we sit down with Sophia Mohr, Chief Innovation and Technology Officer, Central Ohio Transit Authority, to explore how to maximize the impact of …
Kelly Zheng Kelly Zheng
Data, Analytics and AI
Public Sector Network logo
22 Apr 2025
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On Demand

The Role of Emerging Technologies in Modern Government

This panel of subject matter experts explores how governments can harness AI and automation to enhance efficiency and service delivery, while addressing challenges associated with adopting technologies like blockchain and …
Kelly Zheng Kelly Zheng
Data, Analytics and AI
Public Sector Network logo
17 Apr 2025
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