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CASE STUDIES
Case Study: Utilising the Voice of the Customer to Prioritise Digital Initiatives at Shared Health Manitoba

Case Study: Utilising the Voice of the Customer to Prioritise Digital Initiatives at Shared Health Manitoba

Learn how Shared Health Manitoba aims to create a more connected and efficient healthcare system by strengthening digital infrastructure.

Heather Dailey Digital Services and Customer Experience
19 Mar 2025
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WHITEPAPERS & REPORTS BRONZE PARTNER CONTENT
2025 Tech Forecast

2025 Tech Forecast

Discover the top trends, tools, and skills you need to know to get ahead based on expert predictions and research from over 50,000 tech learners and leaders.

Cheyne Jones Workforce, Skills and Capability
Pluralsight logo
17 Mar 2025
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CASE STUDIES
Charting the Course for Future Cities

Charting the Course for Future Cities

Learn how building resilient, inclusive, and sustainable cities requires innovative technology, strong partnerships, effective communication, and a focus on fostering community in the face of rapid urbanization.

Madeson Darcy General
14 Mar 2025
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INTERVIEWS
Let's Chat: Leveraging Predictive Analytics for Citizen-Centric Service Delivery

Let's Chat: Leveraging Predictive Analytics for Citizen-Centric Service Delivery

Ima Okonny highlights the importance of predictive analytics in anticipating citizen needs by leveraging disaggregated data to identify service delivery gaps.

Kelly Zheng Data, Analytics and AI
12 Mar 2025
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INTERVIEWS
Let's Chat: Leveraging AI for Improved Decision-Making and Efficiency in Government

Let's Chat: Leveraging AI for Improved Decision-Making and Efficiency in Government

Cedric Jean-Marie discusses the role of predictive analytics and generative AI in improving decision-making and efficiency in government.

Kelly Zheng Data, Analytics and AI
11 Mar 2025
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INTERVIEWS
Let's Chat: Leveraging AI and Automation for Improved Public Sector Efficiency and Access

Let's Chat: Leveraging AI and Automation for Improved Public Sector Efficiency and Access

Mona Datt discusses the challenges organizations face in aggregating data, especially when it is siloed and stored in various formats, such as healthcare records.

Kelly Zheng Data, Analytics and AI
11 Mar 2025
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INTERVIEWS
Let's Chat: Digital Transformation at the National Research Council

Let's Chat: Digital Transformation at the National Research Council

Joel Martin discusses the National Research Council's unique approach to digital transformation, exploring innovation across corporate services, government collaborations, and research.

Kelly Zheng Digital Services and Customer Experience
11 Mar 2025
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INTERVIEWS
Let's Chat: Collaborating for Accessible and Inclusive Government Services

Let's Chat: Collaborating for Accessible and Inclusive Government Services

Aaron Jaffery, Chief Product Officer and Architect for Benefits Delivery Modernization Programme from Service Canada emphasizes the importance of understanding citizens' needs through direct community engagement to deliver effective government …

Kelly Zheng Digital Services and Customer Experience
10 Mar 2025
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