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INTERVIEWS
Let's Chat: Building Scalable AI Solutions for Citizen Engagement

Let's Chat: Building Scalable AI Solutions for Citizen Engagement

An exclusive interview with Bill De DuFour, Leader of Sales Engineering for the US Public Sector at NICE.

Mary Callihan Data, Analytics and AI
4 Mar 2025
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INTERVIEWS
Let's Chat: Modernizing Texas Public Services with Innovation and Trust

Let's Chat: Modernizing Texas Public Services with Innovation and Trust

Exclusive interview with Amanda Crawford, Executive Director and State Chief Information Officer at the Texas Department of Information Resources, at the 2024 Government Innovation Showcase Texas.

Mary Callihan IT Modernization and Cloud
4 Mar 2025
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INTERVIEWS
Celebrating Women in Leadership: Insights from Trailblazers in the North American Public Sector

Celebrating Women in Leadership: Insights from Trailblazers in the North American Public Sector

This International Women’s Day, let us honor the contributions of women in public service and commit to accelerating action for a more equitable future.

Madeson Darcy General
3 Mar 2025
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CASE STUDIES
Case Study: Transforming Driver Services Through Technology and Customer-Centric Design

Case Study: Transforming Driver Services Through Technology and Customer-Centric Design

How the Georgia Department of Driver Services (DDS) reimagined customer experiences by leveraging technology and data-centric strategies.

Heather Dailey Digital Services and Customer Experience
26 Feb 2025
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INTERVIEWS
Public Sector Podcast: Government Procurement Innovations

Public Sector Podcast: Government Procurement Innovations

Learn how to make procurement more efficient, sustainable, and inclusive and how technology is improving transparency, strategies for choosing eco-friendly products, and ways to get the most value from group …

Heather Dailey IT Modernization and Cloud
26 Feb 2025
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INDUSTRY TRENDS
State of the Service Spotlight: Georgia Innovation 2025

State of the Service Spotlight: Georgia Innovation 2025

Explore how Georgia’s public sector is prioritizing data-driven decision-making, workforce upskilling, and cybersecurity while navigating budget constraints and collaboration challenges in its digital transformation journey.

Patrick Joy IT Modernization and Cloud
25 Feb 2025
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INDUSTRY TRENDS
Government Innovation Georgia 2025 Key Takeaways

Government Innovation Georgia 2025 Key Takeaways

Driving Innovation in Georgia: Agencies are balancing AI adoption, cybersecurity, and workforce development to modernize services while navigating regulatory and budget constraints.

Patrick Joy Digital Services and Customer Experience
25 Feb 2025
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WHITEPAPERS & REPORTS
Global Top 50: Government Innovators 2024

Global Top 50: Government Innovators 2024

A showcase of 50 government leaders driving innovation, collaboration, and citizen-focused transformation in the public sector.

Patrick Joy General
24 Feb 2025
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Recommendations

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The 30 Percent Government: Unlocking Data’s Full Value Through Trust, Tools and Transformation
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Driving Better Outcomes Through Evidence: A Conversation with Eleanor Williams
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The State of Enterprise Cyber Crisis Readiness
The State of Enterprise Cyber Crisis Readiness
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AI in Local Government: Post 1 of 3
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