Industry Trends
Gold
Partner Content

It's time to bring implementation into policy design
For too long, policy development has been a closely guarded practice that passes the conclusions over to delivery teams to implement, missing the opportunity to understand the behaviours and experiences …
Gold
Partner Content

25 Feb 2025
Case Studies
Gold
Partner Content

How AI can be used in a sensitive area to help people express their needs
This article explores how we can safely use AI to address digital and health literacy barriers, helping people access information and support using natural language.
Gold
Partner Content

25 Feb 2025
Case Studies
Partner Content

How Smart Councils Use Digital Payment Plans to Proactively Manage Arrears | Best Practice Guide
This guide outlines the best practices for councils to enhance their payment management strategies taking inspiration from City of Greater Dandenong
Partner Content

18 Feb 2025