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Industry Trends
Gold Partner Content

It's time to bring implementation into policy design

For too long, policy development has been a closely guarded practice that passes the conclusions over to delivery teams to implement, missing the opportunity to understand the behaviours and experiences …
Alana Toohey Alana Toohey
General
Gold Partner Content
Liquid logo
25 Feb 2025
Flag of Australia
Case Studies
Gold Partner Content

How AI can be used in a sensitive area to help people express their needs

This article explores how we can safely use AI to address digital and health literacy barriers, helping people access information and support using natural language.
Alana Toohey Alana Toohey
Digital Services and Customer Experience
Gold Partner Content
Liquid logo
25 Feb 2025
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Interviews

Public Sector Podcast: Trust Through Listening

Learn about how the NSW Government is using data and insights to make services easier to access, more effective and more trusted by the community
Heather Dailey Heather Dailey
Data, Analytics and AI
Public Sector Network logo
19 Feb 2025
Flag of Australia
Industry Trends

Governments Embrace Hybrid Cloud and Automation

The Drive Towards Agility and Efficiency
Ross Ashman Ross Ashman
IT Modernization and Cloud
Public Sector Network logo
18 Feb 2025
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Case Studies
Partner Content

How Smart Councils Use Digital Payment Plans to Proactively Manage Arrears | Best Practice Guide

This guide outlines the best practices for councils to enhance their payment management strategies taking inspiration from City of Greater Dandenong
Harshita Sood Harshita Sood
Digital Services and Customer Experience
Partner Content
Payble logo
18 Feb 2025
Flag of Australia
Industry Trends

Unlocking Opportunities in Local Government

How Technology Vendors Can Drive Transformation
Ross Ashman Ross Ashman
General
Public Sector Network logo
18 Feb 2025
Flag of Australia
Industry Trends

The Future of Work in Government

Productivity, Employee Experience, and Workforce Capability
Ross Ashman Ross Ashman
Workforce, Skills and Capability
Public Sector Network logo
18 Feb 2025
Flag of Australia
Industry Trends

The Virtues of Accessible Digital Government Services

and the Role of Technology Providers
Ross Ashman Ross Ashman
Digital Services and Customer Experience
Public Sector Network logo
18 Feb 2025
Flag of Australia