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Transforming Digital Experiences so No Citizen is Left Behind - Digital.NSW 2022

The single biggest uplift in demand for digital public services has reset citizen expectations and tested governments’ critical capabilities. Digital-first citizens now want connected and responsive services from government, delivered on their terms, while ensuring every community is considered in this effort. (new line) Adobe’s evaluation of digital accessibility, a marker for maturity of digital equity, shows Australia’s global leadership and New Zealand’s emerging position. John Mackenney discusses in more detail.
Nouha Elmasri Nouha Elmasri
Digital Services and Customer Experience
Public Sector Network logo
14 Dec 2022
Flag of Australia
On Demand

Jobs, Skills & Economic Stimulus: Driving the State Forward Panel Discussion - Digital.NSW 2022

Join an expert panel of NSW government executives as they unpack the emerging jobs of the future as well as the skills needed to fill these roles and drive the economy.
Nouha Elmasri Nouha Elmasri
Digital Services and Customer Experience
Public Sector Network logo
14 Dec 2022
Flag of Australia
On Demand

What’s Next for Digital.NSW? - Digital.NSW 2022

Imagine a government that anticipates your needs and delivers transparent, inclusive, easy to use services, accessible from anywhere. We believe that by accelerating an integrated digital landscape, we have a chance to become the world’s most customer centric government by 2023. Putting customers at the centre of everything we do is about creating services that are trusted, easier and more effective. Greg Wells dives into the future vision for NSW.
Nouha Elmasri Nouha Elmasri
Digital Services and Customer Experience
Public Sector Network logo
14 Dec 2022
Flag of Australia
On Demand

The Metaverse and Web3 Panel Discussion - Digital.NSW 2022

Join our expert panel, including The Hon. Victor Dominello MP, as they unpack how government should look at Web3 while addressing benefits and challenges.
Nouha Elmasri Nouha Elmasri
Digital Services and Customer Experience
Public Sector Network logo
14 Dec 2022
Flag of Australia
On Demand

Ministerial Keynote Address - Digital.NSW 2022

This session will explore the future role that digital will continue to play in delivering citizen centric services to NSW. Minister Victor Dominello MP will share thinking on the impact on customers and the future benefits for the State of NSW.
Nouha Elmasri Nouha Elmasri
Digital Services and Customer Experience
Public Sector Network logo
13 Dec 2022
Flag of Australia
Whitepapers & Reports

Corporate Service Innovation: Key Trends & Priorities Shaping State Government Procurement and Finance Transformation

The COVID-19 pandemic changed the waymost industries operate. For most office workers across the corporate sector, initially it forced employees to work from home, but then as the pandemic began to recede, many of the workers returned to the office and realised that things had to change. Overall, w…
Nouha Elmasri Nouha Elmasri
General
Public Sector Network logo
13 Dec 2022
Flag of Australia
Interviews

Shifting role of Human Resources in Public Sector Transformation with Catherine McLachlan

Before we kick off for the HR Innovation Roadshow 2023 in January, delve into an insightful conversation with Catherine McLachlan, Assistant Secretary of the People Strategy and Engagement Branch, from the Department of Home Affairs to understand the Department's shifting role of Human Resources in Public Sector Transformation.
Purva Deshpande Purva Deshpande
Workforce, Skills and Capability
Public Sector Network logo
12 Dec 2022
Flag of Australia
Industry Trends

eInvoicing – The Key to Improving your AP/AR Operations

Over 100 Commonwealth Government agencies have now become eInvoicing enabled. In this article, find out how e-invoicing works and how it compares with standard invoicing.
Purva Deshpande Purva Deshpande
General
Public Sector Network logo
11 Dec 2022
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